Our order was all messed up, we ordered a six pack and a pound with sour cream on the side. We got some tacos with salsa on them?! Not sure how that happens. I also ordered a chicken grilled burrito except with steak and no oles in it. I got hard to chew steak with onions and tomatoes (it's never come that way before) and I dont like onions or tomatoes. Really disappointed in my experience.
Our order was messed up, we ended up with unsalted fried and I ordered 5 honeys for chicken nuggets and got none. Really disappointing.
Bought a $20 fill up which is 12 Chicken strips , dipping sauces, two large mashed potatoes and gravy, large coleslaw and 4 biscuits. I was asked what kind of dips I wanted, super easy, all ranch. Received no dipping sauce, missing a large gravy, no butter with biscuits. It was a very dry and disappointing meal.
Our order was wrong. We showed the receipt to prove it was wrong. Older lady there would not either fix what was wrong with our order (missing item) nor would they give us our money back for the item we did not receive. Will never go back there again. we asked to speak to the manager, they said there was not one and that they were going to call the police if we didn't leave. We said just give us what is missing or our money back . They said just leave! Rudest fast food place we have ever been too. There are too many other friendlier fast food places in forest Lake.. don't go to this one!
They always mess up orders. They need to learn how to listen to the customer. The get mad at you for telling them What you ordered and how they messed it up. Don't go here
Absolutely the worst customer service I've ever experienced. You go what you want and you get a totally completely different order. I shouldn't have to check every single time to see if I got the correct thing I ordered. For someone who wants to make $15 an hour should learn how to listen!! I will never to this location, waste of my lunch break.
The Forest Lake McDonald's is one of the best. The service is very fast, friendly, and accurate. The dining area is kept very clean. It is a friendly comfortable atmosphere.
Took a bite out of my sandwich and small chunk of hard plastic that I bit down on (now my tooth hurts). call the store to make a complaint and no answer the 4 times I've called.