Please BE CAUTIOUS!!My husband and I live in Upstate NY. After seeing videos and pictures of a truck that fit our business needs, talking to Bryan (the owner's son) and the previous owner of the truck, we decided to purchase. The truck was listed on two different Websites (Quality Truck Sales and My Little Salesman) as having 225,000 miles on it. The invoice that was sent to us so we could wire transfer the money to Quality Truck Sales also said that the odometer reading was 225,000 miles. When the truck was finally delivered to us we were very disappointed to find out that it actually had 610,00 miles on it!!! Almost 400,000 more than was advertised. So, we contacted Tony and Bryan (the owner and his son, respectively) to see if possibly, the display was wrong. They said "NO" that the display was right, the truck did have almost 400,000 miles more than they had advertised and sold it as. We asked if they would compensate us monetarily for the deception and they outright refused. They have no interest whatsoever in trying to atone for the false information they gave us. When we decided to purchase the truck, we did so on the belief that the truck hand only 225,000 miles on it.We are very disappointed. So, please be cautious if you plan to purchase from them.
15463 Valley BlvdFontana, CA 92335
Be careful purchasing from Rush Truck Center. Our company purchased a used International Truck with a power-train extended warranty from them. When …
The Owner Tony is very knowledgeable and will help you get the right vehicle for the right price. I definitely recommend Quality Truck Sales.
Had 12000 dollars of repairs done in this shop in November left shop then engine light came back on take truck to a dealer in Florida to find out they didn't perform simple computor updates on my truck after thete work was performed.now I have another 800 00 bill due .after hours of back and forth they said looks like we were at fault on the updates but we are reviewing this..ok after 3hours of my time being wasted I'm pissed..they have no problem taking money out of your pocket but when there at fault get mumble mouthed and rude because they dont want to reimburse you for there mistake...the ladies in service is rude and not customer friendly..won't ever go back to that shop again..
Be careful purchasing from Rush Truck Center. Our company purchased a used International Truck with a power-train extended warranty from them. When we had it towed to them, the service department told us they do not work on International engines! How does a company offer warranty and say they deal with a certain MAKE and NOT BE ABLE TO service it. Buyers beware!
We went to this location for service and AC check after 12 hours basically waiting for oil change and filter changes. They told us our compressor needed replaced which was false, then said our HVAC control panel needed replaced which was also false!! All components were working and AC was cold when we arrived, when we left we had no cold air at all. Also Mike was very rude to us, and we will never return do not go here if you can avoid it!!!
Parts department is always helpful and pricing is great. Their deliveries are reliable and drivers are always courteous. Any and all issues (what few there have been) are always handled swiftly. As a parts purchaser for a company with a moderately sized fleet I am glad we have Inland Kenworth to relay on for all our parts needs. They have earned our business by going the extra mile to help us keep our fleet safe and reliable. Thanks to Joey, Rick, Mitch, Rudy and the rest of the parts staff from Holliday Rock Company.
The customer service that we have received from the PARTS DEPT has been great! We have been a loyal customer for more than 10 years now. I have always dealt with Rudy and he is always ready to help. They are always quick to respond to any queries or concerns I might have.
I have personally used Inland Kenworth's Service department and can say that they are Excellent! I have a 2013 T and take it there for regular maintenance and for having a windshield replace as well as some body work when someone backed into my mirror. I have had wonderful service that was beyond just get it in get it out. Tony, and the whole team in service are great, they have always been knowledgeable about my truck and when they say they are going to have my truck ready it is!
checked in noon 12/18/13 was told to come back 12/19/13 @ 6 am would get us in rite away not the case sat till 2pm for an oil change.. come on.