Horrible customer service. when they give you the wrong order they make you jump through hoops for them to fix their mistakes. Rude employees and don't bother speaking to the female manager who is also the owner, because she is not any better. not only is she rude but she tells you things like she not running a buy one get one free business. wow its obvious they don't need customers because of the way they speak to their customers. Never again, save yourself the trouble and give your hard earned money to an establishment that respects their customers.
I called in an order.. when it was FINALLY ready it was incorrect. For one I noticed 3 pizzas when I only ordered two and being the honest person i am I let them know. Ok he said discarding the third pizza and giving me the breadsticks and wings he forgot. Thats strike 2 . Once im home the sandwich i ordered has mayo and mustard i asked not to have and the wings are not buffalo style. I put up with the chicken but had to return the sandwich. This place just opened so im forgiving. They give me a new sandwich, confessed to the mistake. I said well let my daughter have the sandwich as most places try to compensate you for thier bad service. He complained be didnt have the receipt to prove it even though hes the one who took and remembers my order. I was fine till I SEEN THEM THROW THE FOOD IN THE TRASH. HOW RUDE! NOT ONLY THAT BUT THEY HAD A DJ OUT FRONT PLAYING "I WANNA F#&@* YOU WHILE A 4 YR OLD DANCED IN THE DINING AREA. IM DONE WITH PEOPLE LIKE THIS. LITTLE CEASERS IS ALL OVER THIS PLACE AND MUCH CHEAPER.
ON SATURDAY 6/4/2017 , I WENT TO THE LITTLE CAESARS TO BUY PIZZA, I GOT GREETED BY THE CASHIER AND SHE TOLD ME THE SPECIALS WHICH WAS THE NEW EXTRA MOST BESTEST PEPPERONI PIZZA. I PLACE THE ORDER AT 6;22PM AND PAID FOR IT FOR THE AMOUNT OF $6.48 INCLUDING TAX. I WAITED 20 TO 25 MINUTES FOR MY ORDER, I RECEIVED A CALL FROM WORK SO I HAD TO LEAVE. I TOLD THE REP THAT I WILL RETURN, I CAME BACK TO PICK UP MY ORDER AND THE MANAGER ANGELA OR ANA I CAN'T RECALL THE NAME SAID THAT I RECIEVED THE ORDER. I FELT LIKE I GOT ROBBED. NEVER GOT THE ORDER OR MY MONEY BACK... I WILL LIKE FOR THE DISTRICT MANAGER TO SEND ME FEED BACK ON THIS MATTER.....
I ordered two pizzas for delivery. they gave me an hour and a half wait time and never showed up due to they entered the wrong ZIP Code. when I called back they informed me they would be sending out the pizzas out right away. I waited another hour and a half still no pizza.
Visited Graziano’s Restaurant on Cherry Ave. in Fontana at 12:30 pm for lunch today. This place has been a mainstay in the community for years. It’s been a hangout for many of the teachers in the area for as long as I had been working in Fontana. Their sandwiches have been great, their pizza hot and delicious, and their spaghetti has always been al dente with great marinara and meat sauces. However, this visit was abominable. I ordered a ½ order of spaghetti with marinara sauce. When I picked it up and went back to the table I found that the bowl was ½ full of hot water, soggy noodles, with marinara sauce on top. The hot water had diluted the marinara sauce and it looked, in no way, appetizing. I tried to decant some of the water out of the mess but lost most of the marinara sauce. I returned the concoction back to the counter and requested my money back. I left with the thought that “all good things must come to an end.” I won’t be returning. BTW – they can’t calim it was busy because there were only a few people in the entire restaurant.
We have always heard the pizza was great here but finally tried it for the 1st time yesterday. Outstanding. Tastes homemade, authentic. Excellent flavor, crust tasted homemade not processed, plenty of cheese on each slice. Service was fast & efficient. Was a revolving door with non stop customers while we waited for our pizza. Always a good sign when there are lots of customers. This is our #1 pizza destination now. Goodbye Domino's & your processed pizza.
I ate here recently and really enjoyed the concept of creating my own pizza. The service was great, the food came fast and the service was great as well.
Rude lady hung up on me because I asked for specials:( I'm not even hungry any more...............
Owner "Tk" is very rude, very impatient and disrespectfull.not a safe person I can saynot friendly man at all.dont be fooled.
Poor Customer Service. I was charged twice on my visa check card and in calling in the following day, the Manager Oscar contact the owner to advise of the error. The owner did not care about the issue and indicated that they have cancelled the transaction but funds will not be credited to my account for 3 to 4 days. It's only $58 but shows that they don't care about their customers. I don't think they would accept being paid for their pizza in 3 to 4 days. I would caution anyone from ordering from Pizza 101 and check their credit card transactions!