Fantastic. Albert Rosales helped us. He is not listed above. He was very friendly, non intimidating (very important not to be in this field),humble, sincere, and just awesome. I become quite defensive and am usually ready to put up a fight, given past experiences with car salesmen trying to talk me out of what I'm looking for and or trying to talk me out of what I've stated my budget and monthly payments to be. However, Albert instantly made me feel at ease and went with what I wanted and ultimately it is my money and that is how it should be. He stayed within what I was looking for. I ended up going a few thousand over what I expected. But for the preowned car, make, model, and year, it was well worth the investment. Jasmine Michel in the finance department was also spectacular. She explained everything in such detail and in terms that I could understand. She wrote things out and went over it very well. The whole experience was so pleasant that it was somewhat difficult to believe I was actually purchasing a car. Great job folks. Keep it up. I will definitely tell friends and family about Fontana Kia!
Serving the Fontana Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
I ALWAYS receive exceptional service when I bring my car to the service department for check ups and oil changes. The staff are always super helpful, very courteous and they even remember me! I appreciate everyone who greets me from the time I walk in to the time I leave. I had an appointment to have my oil changed yesterday at 3pm. I dropped my car off that morning before work and I received a phone call that my car was finished at 11:30 am. Awesome that they went ahead and performed the oil change way ahead of schedule. I am so happy that I found Valley Kia and bought my 2017 Kia Sportage. I tell everyone who's looking for a car to go to Valley Kia because I ALWAYS get exceptional service .
I needed a car, but I had trouble with financing everywhere I went because of past credit issues. A friend recommended Jim's Auto Sales in Fontana, so I decided to try with them. Jaime, my salesman was so professional and friendly. He helped me find the car that I could afford and that I was happy with. Richard the finance manager was great! He not only worked with my credit and gave me the payments I could afford, he also added a 30day /1000 mile warranty for my vehicle. I truly appreciate how they treated me and made sure I was happy and satisfied with my purchase. I would recommend Jim's Auto Sales to anyone! Thank you Jaime and Richard!
Parts department is always helpful and pricing is great. Their deliveries are reliable and drivers are always courteous. Any and all issues (what few there have been) are always handled swiftly. As a parts purchaser for a company with a moderately sized fleet I am glad we have Inland Kenworth to relay on for all our parts needs. They have earned our business by going the extra mile to help us keep our fleet safe and reliable. Thanks to Joey, Rick, Mitch, Rudy and the rest of the parts staff from Holliday Rock Company.
I came in twice over a period of a week. We couldn't work out a deal on my first visit. However, Jose was such an exceptional salesman I deceided to come back and give it a second chance. We worked out a deal and Juan drove all the way to Temecula to pick up the vehicle I wanted. Jose is not only a credit to himself, he also a credit to the Valley Kia dealership. He vehicle knowledge and professionalism is the reason I came back to Valley Kia for a second time. Oh, and your finance lady's are hot too.
I have personally used Inland Kenworth's Service department and can say that they are Excellent! I have a 2013 T and take it there for regular maintenance and for having a windshield replace as well as some body work when someone backed into my mirror. I have had wonderful service that was beyond just get it in get it out. Tony, and the whole team in service are great, they have always been knowledgeable about my truck and when they say they are going to have my truck ready it is!
came in twice over a period of a week. We couldn't work out a deal on my first visit. However, Jose was such an exceptional salesman I deceided to come back and give it a second chance. We worked out a deal and Juan drove all the way to Temecula to pick up the vehicle I wanted. Jose is not only a credit to himself, he also a credit to the Valley Kia dealership. He vehicle knowledge and professionalism is the reason I came back to Valley Kia for a second time.
Sales team was extremely helpful in finding me something that I loved within my price/payment range. They went above and beyond, the finance department was exceptionally helpful and understanding that my credit is not the best and pulled off getting me into a car. I went to multiple dealerships prior to valley kia and not one of the others were as helpful or understanding that valley kia. Thank you for all of your help.
For me it was a great experience because I never imagined that I would leave with a new car from there, they have been very accessible and very helpful, but what has left me satisfied is that several of the sales agents speak Spanish very well, CONGRATULATIONS by That, that is a great step to a great trajectory!
The customer service that we have received from the PARTS DEPT has been great! We have been a loyal customer for more than 10 years now. I have always dealt with Rudy and he is always ready to help. They are always quick to respond to any queries or concerns I might have.