Unable to accommodate due to lack of employees
This is the worst KFC restaurant Ive ever been. We ordered ( drive thru ) their special 16 pcs fried chicken. Not only that we did not get the free velvet cake coz they're out of it but when we open the bags at home we found out that one gravy cup is empty. The bottom part of the bucket were 3 pcs very small chicken wings. We called them and they said for us to bring the chicken and returned it. Are you crazy? We started eating the chicken w our guest. NEXT TIME GO TO OTHER KFC Branch.
Kiara is very disrespectful and rude didn't make my sand which right already more than once kept rolling her eyes and then tries giving me a filth tray to eat on someone really needs to do something with her other than that everyone else is good.
the Fontana churches chicken has gone down hill i cant believe its still open for business the chicken is still the bust, but everything else is a big (F) people who work there ask like they not happy to have a job..workers there are not polite at all they dress sloppy..but the worst of all is when you walk into churches it smell like throw up ,, I was going to pay with my atm card but when I saw how filthy it was I changed my mind and just walked out .I saw four workers there two were just leaning against the wall doing nothing. this place should be close for a day or two and cleaned from top to bottom.. I'm very sad to see it this BAD after twenty sad sad.please help this pl;ace get back to the way it should be.. and safe for for people to eat there. Hopefully with happier workers..
I went I the other night nd one worker I forgot his name had the most awesome customer service I ever seen... He smiled at me like he was truly happy to help me out... I'm going back hope his working...
Have been to this location a couple times and they ALWAYS forget include your food in the bag. How hard is it to review orders before there called out? And it seems like upper management doesn't give a cr.p