What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
10743 Bell CtRancho Cucamonga, CA 91730
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Was told they had parts I needed. When I went in they did not have the part I needed at the price I was told. Which was no big deal I bought parts anyways. When I called to to buy more parts for same car I was placed on hold. When the call was picked up I was told to call back when I have time to talk and before I could reply the call was ended. I called back because there must have been some type of miss understanding. Maybe he muted phone and started talking idk. I call back and I asked why he hanged up the phone then I was told not to call them if I am looking for the parts at a better price. I asked what do you mean and the person said he heard me calling another store. What he heard was my counter man talking to customer informing him of the additional parts required. I informed him of what he heard And the attitude became worse. I was told he is to busy to be answering the phone if I am not going to be buying parts. I told him I was just in the store and purchased parts for two separate cars. He told me to hurry up and tell him what I want because he is going to hang up. They have just lost a customer and my only regret is that I have referred people to them.
I had my transmission worked on about two years ago. My transmission started leaking fluid but otherwise worked very well. JR talked me into a full rebuild which was over 1650 dollars. I don't believe they rebuilt my tranny instead I believe they did an exchange and I have to say honestly it's been a real disappointment from day one. When the trans is cold it upshifts way too soon and makes the whole car shake. When it warms up the shaking is not as bad but still shifts too early. My old trans always shifted beautifully, it just started to leak, and btw I never let the fluid run low. My speedometer has never been accurate since ate worked on the car. I have had the car back once to correct the problems and they assured me they in fact did rebuild my old unit instead of exchanging it with another but JR-I DON'T BELIEVE YOU! I have worked on cars most of my life, including auto trans and I believe I got a junkyard trans with a cheap set of clutches and some new seals-And I paid dearly for it. What is the warranty 25 thousand miles, well it goes by very quickly especially when you only have the one car. Oh yeah the family at ATE are very nice but myself I don't care how nice you are, I paid you a-lot of money, FIX MY CAR-PLEASE ! I won't ever return. Too bad too Since then I've done two transmissions and I have three more waiting on me. I wish I knew of a good shop to take an auto trans.
Most honest mechanic ever!My husband thought his transmission was going out. He wanted to just buy one and put it in. No such luck on finding one. He called JR and he was very doubtful it was the trans. Said it sounded like the u joints. We bought u joints put them and VOILA no more problems. All this over the phone. I can't say how thankful I am for JR and his honesty! He saved us A LOT of money!If you ever need and honest mechanic American Transmission Exchange is the place to go!
Straight hacks don't get you tires done here! They damage my black BMF 20 inch rims prying off the tire. Put deep scratches in the lip of the rim and broke one of the caps. They took no responsibility on damage and blamed it on me when you can clearly see new pry and deep scratches. STRAIGHT HACKS!!!!!
THE WORST CAR DEALERSHIP HERE ON PLANET EARTHJust as I thought, If they would cheat me on the keys, there is nothing they wouldn't cheat me on.1. The salesman failed to disclose the vehicle only had one key and it's $350.00 for another key.2. Jermaine Brooks, lied several times, when he stated over and over that I had to agree to arbitration.3. I told Paul, the Service Manger, not to wash the car, then they washed the car.4. Leon Danayan, was caught displaying negative behaviors with his dirty looks.5. They told me the part was in, when the part wasn't in.6. Rick Del Rosario, tried to intimidate and manipulate me with his unscrupulous behavior.7. They didn't have the common decency to apologize for wasting my time driving a 100 miles.8. Paul Hayley, the service manager, failed to be professional when he refused to return my call.9. Now, when I drive my car the dash rattles because they did not install the lens correctly.I take my car in to be fixed and I am told lie after lie, disrespected, insulted, and rather than fixing the car, they damage it. So, I leave with my car in worse shape than when I arrived. What a joke. I wouldn't let these people put air in bicycle tire.Truly, the employees at Fontana Nissan have not been fair and honest and they have failed miserably to conduct themselves in a professional manner. They have constantly failed to meet the minimum requirement of a human being - it's called common decency. They have proven time after time, they absolutely have no standards and cannot be trusted. This place is completely dysfunctional and totally unprofessional.AVOID AT ALL COSTS ! ! ! !
Great work/ honest people. Very professional. I would highly recommend this shop. They do not overcharge you.
SCAM SCAM SCAM SCAM!!! DON'T go here, save your money and time go somewhere else! The chubby guy in the front desk is the worst, he will never call you when the car is done and take all day fixing one small thing like a brake flush. The most unorganized and disrespectful place. Warning don't go here, they are all scam artist. The mechanics don't know what they are talking about.
What can I say. Been going here with all three of my mustangs over the years. I am mr.picky and they always leave me smiling. Same people I've dealt with over the years. I like that it's family owned. I think the godfather of the Padilla gang drives the el camino Will be back again. And again. Also an insider tip. They have a whole shop in the back and kick a$$ on alignments!Didn't know about the back till my second car. Wish I did.
Please read online and Yelp reviews before even thinking of going here . They are liars and scam artist . Trust me I know they screwed and life to me about a problem my car had that never even have that problem they said because they couldn't fix my car . Mechanics are not certified . Diagnosed my car from a you tube video . I took my car in to get my ting chains replaced . They had my car 9 plus times during the year and couldn't fixed what I paid them to do . So finally I took it back to the dealer to get checked and said . Chains were off by two teeth . Stretched chain , missing bolts and screws , and there are washers on bolts that are not suppose to be there . Took them to court and won and now going back because they appealed . My best suggestion is to avoid this place as much as you can and read there Yelp reviews and trust me I'm not the only one they screwed .
I bout a very nice 2011 chevy from this place one year ago. Great car no problems. I recommend this place is a good place to find your car. The sales man are really cool.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.