Very unprofessional! Even though we had meetings with the owner "Carmen" months, weeks and days before our goddaughters quinceañera everything still went completely wrong. Decor was not what she asked for, food was not made in the quantity that was paid for, the hall was disgusting including the kitchen area. We also had a meeting with the owners son. She told us he was going to be our Dj for our event. We had all the music in a flash drive in the order it was going to be played the day of for him. The day came, it was a different Dj. The owners son gave him a CD with our music. There were important songs missing for example; the dance with her mother, the waltz, the dance with her godparents and a few more. The owner said many great things about her son the so called Dj. But they were lies. I was the dance instructor for my goddaughters dance. And instead of sitting down to enjoy months of hard work pay off, I couldn't. I had to stand right next to the Dj so that he can use my phone to play the songs that were missing. I just hope that the video guy cuts out all the delays in between songs. This was supposed to be my goddaughters big day and it was ruined!!! They deserve a "0" star rating!
301 E Alessandro Blvd Ste 3dRiverside, CA 92508
From Business: Tailoring & Tuxedo Rentals - 1 Day Alterations For Men & Women, Quality Work & Excellent Prices. Personalized Service, We also sell Superior Suits & Formal Wear
This place is a rip off..had an event there and everything went so wrong. They promised food for 150 guest and they showed up with a half full pot of birria half of our guest didn't eat. The Dj that was provided did not come close to complying with the agreement that was placed so many songs we asked for were not done correctly. Their kitchen area where they should have had our food prepared and plates served was unsanitary. I snuck back there to see what the hold up was with the food being served to our guest and i ended up seeing one of the servers washing plates with no soap and reusing those plates to continue serving our guest..i was appalled..so disgusting. They promised enough silverware and only showed up with 50 plates. At this point i tried to make the best of the night since it was a family event but it just kept getting worse. The bartender provided apparently knew how to make ALL types of drinks well that was a joke plus he had a job to check identification and he couldn't even do that because he provided a minor with an alcoholic beverage which we ended up finding out about and removing it from the minor. This place is very unorganized and unprofessional. They said they had a full staff only 3 servers were there one as a bartender one serving the food and one passing out the food. My family felt humiliated and we were so angry about all the mayhem that went on that night that i decided to write a review in the hopes that no other person has to go through this and will never do any type of service with these crooks. Looks are deceiving so don't let the older lady convincing you that they have the best service and promising you the world fool you. She will keep apologizing to you but doesn't mean it,and the owner is just rude and disrespectful he told us he was going to stop our event and kick everyone out because according to him we had more than 150 guest and we weren't even close to violating the capacity of the hall.Please don't do service with them.
Went to this place because I thought they were trust worthy they messed up my order and agreed to refund me $200 after 4 weeks of back and forth she (owner) gave me a personal check from a closed account. I went to the bank and they said the account was closed for more than 3 month. Don't trust them cheaters and scammers.
Be careful with these crooks. They cheated us out of a business transactions. They are currently facing multiple lawsuits. If they have wronged you and you want to take legal action, feel free to contact me. P.S. They have moved location once again.
I had many issues with these people where to begin 1 they messed up a dress i took for them to alter for one of the quincenera damas she cut it too short 2nd she lost my fathers pants that she was suppose to alter like 3 months ago and barley returned them 3rd when we went on thursday for the tux we rented the tux did not fit the chambelanes i had to wait untill friday after noon to get them 4th i go on friday to pik up the tux and these people want to give me half of the vest tourquois and half of the vest baby blue because she didnt have ne more of what i ordered i was like hell no ... my party was saturday i was so worried .. then she finally got all my vest the same color i didnt get them until 10:40 pm on friday what time is this to be giving me the stuff come on 5th when my kids got there tux the white shirt where dirty they had food stains pens srains i had to wash them on my own because it was to late to go bak the party was already here.. 6th one of the kids shoes didnt have the tounge thing .. i couldnt go back i was so busy that saturday morning i just had to buy him shoes .. 7th when i took bak the tux to these people they didnt want to give me my deposit the guy still had the f...... calmness to tell me that he could give me my depoait 30 days later if he wanted to ... oh by the way im not even close to done but i am so mad and annoyed to write it all ... so its at ur risk if you people want to go to this please they are cheap but at the end ur going to be paying more trust me ..
I went to this place and rented tuxedos , ordered some center pieces for my wedding and also re ten table cloths .I received everything that I oredered just how I wanted it . Yes I did have to wait a lil long and come back to get it right to pick up the tuxedos for my groomsmen but it was only because they were very busy fulfilling other customers orders . Patience is a virtue . I didn't mind waiting since the lady that helped me had good customer service and the prices are outstanding. Why pay and arm and a leg if you can save . I don't usually write reviews but I am happy with the service I received, just wanted to share.
This place is the worst my mom and I went to rent our tux there and the tux were riped and dirty so unproffesional the people that said got good service must be the lady commenting on her own website.. because so far what experienced was all bad
RUDE!! RUDE!! RUDE!! Worst customer service, total buzz kill!! You come in excited shopping for a dress for your event but that changes really fast here. Apart from being ignored for about 20 min while trying to get help, nothing has prices because they will give you whatever price they want. I tried on a dress that we were told was $79 and then someone else shopping around asked for the price and she was told $89. Then my sister told her we were told $79 and the employee started calling my sister a liar and trying to say that the dress was $99.Point being... NEVER AGAIN!
SUPER Unorganized & unproffesional!!!Rented Linens from them for my daughter's Sweet 16, they showed up 1hr & 10min. late. Didn't call, didn't pk up the phone nothing. I had to ask my friends and family to help me set up since we were running behind because of them. They didn't show up for the pk up either. Asked to be partially refunded, & they wrote me a BAD check.,SMALL CLAIMS it is.
They are the worst place To place an order for a dress. I recommend that you try another place and save yourself the hassle and the run around. I placed an order with 3 months in advance and a month prior to my event I called to confirm that the order was placed and that the dress would be ready. I called and after three days I got through (because they do not pick up their phone). They said the dress was not in stock in March, so I asked why they did not place the order since March and the rude lady just said that it would be another three weeks. She did not even admit to their mistake instead she asked if I still wanted the dress or if I wanted to change the style instead; meaning the dresses they already had there. Why else would I place an order and pay half of it if I did not want the dress??!! They are so rude and unprofessional, do not do any business with them.