Nice friendly easy to talk to . Prompt service . Charged a decent rate . Would definitely use them again .
(Read everything) I'd recommended just finding someone else or if you Absolutely need to as a last resort if you use this company tell them to pick you up 30 min before the actual time you need to be picked up at. I usually go with this company in Fond du Lac because I've only ever known of them and in the past they got the job done. my car was in the shop so had to take a cab 3 times to & from work 1/3 times they were on time the other two they arrived 10 minutes when I told the driver he said "oh that's not too bad" I mean if you got appointments to go to or want to go home it's a bit bad . Today I asked for driver to be here at 8 I had to work at 8:15pm it's a 7 minute drive to work ( I should have been responsible and asked to be picked up earlier just to be on the safe side) but I thought "what could happen?" Driver shows up 7 minutes late.... Picks me up I'm like OK it happens we could still probably make it in time unfortunately the driver had to pick up another guy so I said OK I'ma be a bit late but at least I'll get there. Then she picks a 3rd person. So now I'm late as hell, the second guy told the driver she can take me to where I need to go first and drop him off after and I appreciated that but the driver still dropped him off first anyways. The Whole time driver was speeding and rushing to pickup/drop being late... Driver was swearing calling the other employees "douche bags" "dick" "annoying piece of Shits" It didn't bother me but I thought that was really akward to be around what am I suppose to reply to that in a conversation there's a reason why they have a low review I see that now. If you don't believe the reviews see for yourself Goodluck
Absolutely horrible! Two days in row... called an hour ahead of time for a ride to work for my daughter. Forgot BOTH TIMES! Not just late... FORGOT!
The driver was on time and called when he was near. very nice and professional driver you had at 2:50 today. Called at 2:40 and said he will be there in about 10 mins.
I use like taking this cab over any cab company in town....till they started being late to pick me up even when I’ll make my call 2 or 3 hrs ahead of the me.
By far the worst cab company ever. Either they are late picking you up with no call, or they leave you stranded. Sometimes cheaper is not better. Seems as if the company is short staffed and need more company vehicles. If you are running late call your customers and let them know.
It was nice, they took less than 15 min, from the time I called. The vehicle was clean. Overall I had a very pleasant experience
Terrible customer service at its finest! So rude when you call and they take 1 hour everytime just to get you a cab in such a small town!
The dispatcher who just answered my call was drunk!!! WHAT?! Had to tell the drunkard my address three times, as if he didn't believe me the first two times. Then, they don't take card by phone. I dread to think how long I'd have waited if they did. Unbelievable.
Been a weekly customer for 4 yrs..never again tho after the dispatcher Had me waiting for 2.5 hrs lastnight before having to call Als taxi. Really hope Ben fires that idiot.