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BBB Rating
A+
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Hours

Regular Hours

Category
Taxis

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Reviews

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Dee V.

01/11/2017

Overall

Terrible customer service at its finest! So rude when you call and they take 1 hour everytime just to get you a cab in such a small town!

Larry H.

09/22/2016

Overall
Expertise
Professionalism
Promptness

The dispatcher who just answered my call was drunk!!! WHAT?! Had to tell the drunkard my address three times, as if he didn't believe me the first two times. Then, they don't take card by phone. I dread to think how long I'd have waited if they did. Unbelievable.

Andie B.

02/14/2016

Overall

Been a weekly customer for 4 yrs..never again tho after the dispatcher Had me waiting for 2.5 hrs lastnight before having to call Als taxi. Really hope Ben fires that idiot.

benciske

12/29/2012

Overall
Driving down highway 151, a go...

Driving down highway 151, a gold Grand Caravan Ben's Budget Cab cuts in front of me in the middle of a snowstorm. I had to lock up my brakes and skid hoping I don't crash into it with my 2 kids in the backseat. Luckily didn't get into an accident. After this maneuver, the driver of the cab drives no faster than 40, I go for a pass expecting at least a look of "oops sorry" but got nothing. Called in to make a complaint and didn't get an apology, just a simple "okay I'll pass it along to the boss." Yeah sure, guy doesn't care. Judging by this experience and the other reviews on the yellowpages page, I'm amazed these guys are even in business.

bigmeisna

12/19/2012

Overall
try something els

well the guy on the phone when u call was the only good part about them. they take forever and the cab drivers are rude. I hace had a few times where they run stop signs. Not to safe if u ask me. I will never ride with one on bens cab agen.

bens_cab

02/05/2012

Overall
they r cheap but they dont res...

they r cheap but they dont respect the repeat customer. I have used bens cab many times in the past but tonight will be my last night. I waited one and a half hours for a pick up then wheel started to rattle off the van so i had the driver pull over. i jacked the vehicle up and tightened the lug nuts. then they still tried to charge me $18. that is UNFORGIVEABLE!!!!!!!!

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