Uncle Bob's Self Storage
7775 State Highway 59, Foley, AL 36535
(251) 955-6565Add Hours
Fax: (251) 955-6567
Storage Reservations: (866) 247-6895
U-Haul Neighborhood Dealer - Uncle Bobs Self Storage #352
I came into pay, I was stuck in traffic racing to get to the store before they closed. I got there at 5:03 pm. the man would not open door and told me to put money in the hole. I HAD CASH. He offered no envelope. i had to leave. then my hubby got sick, and ive been in and out of the hospital with him OUT OF TOWN. I get home to 2 SERVICE CHARGES. I call - manager John answers. I explained to him the issue, and he didnt care. I said I had to get there on time! and would not even bend a little because of my issue. I CAME TO PAY MIND YOU AND THE MAN WOULDNT OPEN, THEN HE CHARGED ME! NOT ONE CHARGE BUT 2!!!!!! $50 CHARGE!!!!! YEAH IM SERIOUS!
AGAIN, I CAME TO PAY, AND HE WOULDNT OPEN DOOR! OR PROVIDE ENVELOPE FOR PAYMENT THEN CHARGED ME!
THIS PLACE IS HORRIBLE - AND HAS NO CUSTOMER RELATION OR RESPECT AT ALL. HE IS ALL ABOUT HIS MONEY AND DONT CARE FOR NOTHING ELSE BUT.