Ranco did such a sloppy job on my car, I traded it in for a new car. Thanks to Ranco, I now have new car payments, something I tried to avoid by repairing my PAID FOR vehicle.
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Communication was terrible. They never called me on their own, even though I left my phone number with the vehicle and explicit instructions to call. When I called after two weeks, no one could tell me what the diagnosis of my vehicle was, and weren't even aware if it was in the lot or not. I was quoted a different price twice over the phone, and charged a third amount when I went to pick it up. To top it all off, although they fixed a mechanical issue with my transmission linkage, they neglected to fill or check the fluid levels. This caused the transmission to overheat and seize up after driving about ten miles completely destroying it and rendering the vehicle useless with massive damage. I assess them as mechanically knowledgeable but careless and unprofessional with terrible communication standards.
Worst service ever! Do not use! Had my transmission replaced with a "good, low-mileage, used transmission." Took them a week to put it in. Got it back and noticed a ticking sound. There is no way they missed this sound on the test drive. Took it back the same afternoon. They broke something in the front drive shaft. Told me stuff like that happens and they were not going to replace it. Finally got them to replace it. Noticed my truck riding rough. Got around to replacing the shocks and noticed there were only 4 of the 5 lug nuts on my passenger side tire. I know it had all 5 when I took it in. Took my truck out today and I was towing a small 6' trailer with a plastic kayak on it and my transmission would not grab in 1st gear. It was making a loud ticking noise made it home safely, but will definitely have them on the phone Monday! Problems so far: did not put flywheel cover on new transmission, broke front driveshaft and tried to pass it off, "good low mileage transmission" didn't last 3 months, can't ever seem to get them on the phone. CROOKS!
Just now noticed they had a website on internet or would have put this rating on sooner. Do NOT recommend them at all!About a year ago got daughter's car transmission repaired here. After about a week got the car back & first time my daughter drove it she pulled into a gas station for gas & the whole left side of the motor fell down on the top of the left front tire making the car come to a complete dead stop & couldn't be moved. If she had been driving on the interstate or down the street (going faster than 10 mph) she would have wrecked and been killed! They towed it in & "fixed" it. We traded in the car shortly thereafter just to be rid of it. If you value you and your family's life do NOT used these people! Would give them a 0 but site won't let me.
POOR, WILL NOT RECOMMEND.
shop ran n been open long time knowledgeable services.