The only reason im giving even two stars us because they did clean my dogs bed. However, when I dropped it off as a first time customer the lady who is working here is very rude and unwelcoming. She tried to tell me they "don't do dog beds". She had to ask the manager if they would even wash it. Upon returning to pick it up it was the same lady who was there when I dropped it off. Again, she was very unwelcoming and rude. I refuse to give my business top a company who does not test their customers like they are human beings. For god sakes, put a fake smile on your face, say thank you, welcome new into the establishment. Something! A little advice Cleaners on old Gavin, get some friendly employees and you might have more regular customers.