What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
4766 Atlanta HwyFlowery Branch, GA 30542
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I got my car radiator fixed at Maaco Collision Repair & Auto Painting and I have to say the service was great and the price was right. The turn arou…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They attacked me and lied even further when I wrote them a bad review on Google. They pull the feel good effect, making you believe they are your buddy. Buyer beware.*Diagnostics*Their diagnostic is a rip off, as other reviewers have said in the past. The charge is two hours of labor. I feel this is dishonest because they didn’t diagnose my issues properly. *Example 1*I took the vehicle to UAC mainly for a cooling issue because the vehicle wasn’t getting up to operating temperature. I purchased a ScanGauge that shows the temperature sensor data before taking the vehicle to UAC and knew that it wasn’t getting over 160 degrees under any conditions. I reported this to them.UAC said that the vehicle was in fact getting up to 210 (it wasn’t, I knew it wasn’t) and “something must be wrong with the gauge”. My ScanGauge reported the temperature readings were too low and I reported that at drop off. The fix? A bad fan clutch—a $75 part. *Example 2*When Ryan and I talked, he explicitly said the T was leaking in the radiator hose line. I opted not to do this repair because I wanted to do it myself to save money. While they were doing my transmission flush/fluid change, the service manager called and claimed that now the coolant was now “pouring out” of the vehicle from this broken T in the radiator hose and “had to be replaced now”. They claimed the individual part wasn’t available from Motorcraft or other sources without purchasing the assembly. This would be fine, but after further investigation by myself, the T was not leaking a single drop. The hose was actually contacting a pulley in the engine compartment, causing the leak. The hose was misrouted. Quote on the hose assembly was “about $200” per service manager. On a hose. Make your own judgements, just beware of my experience with them. I suggest to be careful with ALL shops, as most are in fact trying to rip you off.
These guys, Ryan and Evan and the entire team, are absolutely amazing. As a woman, I worry constantly about getting fleeced by a mechanic, and I have a few times. But Ryan has this way of caring for customers that is simply unparalleled. The first time I brought my Jeep here, his team diagnosed the problem and fixed it, and then went on to go over the entire Jeep and let me know what I was looking at for the future. He talked over with me which issues needed addressing right away, to prevent problems, and which ones could be prioritized a little lower down on the list. He never, ever talks down to me, and always welcomes questions, and his every one of his team is the same. Today I came in for tires and, we talked over whether to keep what I’ve got or look for something newer, because I worry about that, and rather than just give me some concrete opinion and call it case closed, he talked it over with me, person to person. So if you’re looking for a mechanic’s shop, United Auto Care is the one you need.
great job guys,once again.my family has been using this place for 15 years,thanks for the good work,every time
What a great shop with great staff and very fair prices. I have been going to United Auto Care for several years and they are the only shop I can trust. This is where I take my moms car too thanks again United Auto.
Wow, the owner, Mr. Todd was wonderful. We had a mechanical devise that broke while getting a car wash. Mr. Todd had it fixed and I was good to go. Great place for good service.
Old Fashioned folks, but with all the high tech know-how. Don't expect a fancy waiting room, but there is a chair or two and a friendly cat to keep you company. They jumped right on the work and got me back on the road in short order. Friendly but businesslike and knowledgeable about anything to do with fixing your car.
Replaced wiper blades a $19 cost then left with damage costing $300 by them breaking the wiper motor transmission wiper bracket. Then tried to cover it up by taping what they broke back together. (took 30 min to do this)When I returned a week later to complain the mgr Michael said that it was already broken by the last person who worked on my car. That was them! He also informed me they alway video all repairs done in the shop but my video they no long had since it was over a week ago when I came in. Michael told me it was beyond his expertise but took it upon himself any way to try to fix it without even consulting or showing me the damage. He retaped it back lke it was before since he couldnt fix it. (45 mins to do this)If my wiper system was damaged or broken before I came into ASAP Car Care then the mechanic would have noticed that right off, stopped and called it to my attiention before doing any work, installing the new wiper blades. If anything to prevent THIS from happening by protecting himself from any blame.Michael the mgr caught it right away so why didn't the asst mgr Edward Hitt when he was replacing my wiper blades? BEWARE !!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.