This was literally the worst dining experience of my entire life. The food was bland? No more like completely flavorless and disgusting. It was like the night of the living dead in there. Even the drinks sucked. How is this place even still in business? Must have a healthy clientele of geriatrics that no longer have taste buds. Anyone that has been there and come back for more is a fucking moron.
Customer service was terrible, everytime I come here my order is WRONG. I don't know why I ever come back because I'm never satisfied ( I guess the people I go with is the reason). This location has trimndously gone DOWN!! I ordered a drink as soon as I sat down, had to ask about it after I received my food then tried to give me a watered down drink, then offered to give it to me on the house then said nevermind!!!! I dont have an issue with that because I didn't want it but principal is it sat on the bar the rest of the time I was there. The manager walked past my table a couple of times and NEVER ask how we was doing or even said HELLO and he was not too busy!! Bar unprofessional, hostest never smiled and this review is coming from someones with a degree in Business management and communication. If I could give this location -5 stars I would. The waitress didnt even bring my husband and I any water. The hiring manager and the manager on staff should be ashamed in themselves for allowing this establishment to go down like this. I've given this location multiple chances to redeem themselves before I wrote this review but this was the final straw. The district manager must be slacking because there's no reason this location is this way!! Shame shame shame...this review is not from an angry customer but rather a concerned educated business person...your welcome. I was here 10/21/2016 between 10:15-11:15 pm. One nice thing I will say my pasta was good. I guess when I want 54th Street I'll go to a different location. Please have more standards for your staff!
Great food their sweet and spicy and lemon pepper wings are the best. they pour great drinks and offer pretty good service
I love coming here. My favorite part 2 come is Sunday. Sunday BRUNCH is afraid fun Great food and great music. I recommend the pasta fleurissant.
If I could give negative stars I would. This place posts hours as 6am-9pm on its website. I wanted to try them out for breakfast for my husband's birthday. We arrived at 8:25 in the morning and the doors were LOCKED!!!! This is a horrible way to do business. If you can't get the hours right, what can you get right!
Never going back to this place...horrible service..waited 45 min for our food and no one greeted us upon arrival. Didn't even no who or where to order from
Horrible service!!! Horrible wait time!! Horrible Managers that don't train their staff properly. I will never visit this place ever!
Close at 11 or 12 some what went in at 10:30 and turn down saying it was there cut off point WTH. If the employees call themselves trying get out on time then they can forget it..
Really good food when I ordered! also has great reviews in my FB group from everybody!
I have been going to Robertos for 30 years. Very good food, reasonable prices, great people and Robertos is very family oriented.