Will never buy anything else from this raggedy company ever. They delivered a dirty refrigerator but when I purchased it claimed they would clean it out good. I had to call and beg for someone to fix my refrigerator three different times. They replaced the raggedy refrigerator for another extremely old dirty raggedy refrigerator. When they delivered my second refrigerator the delivers bumped into my wall and chipped it.
Did you know that Fenton Sew & Vac also services power wheels? We purchased the extended warranty from Toys R Us but when something when wrong …
If I could give it negative stars I would. PLEASE don't purchase from here! I went in to buy a washer and dryer set. The washer was delivered but the dryer wouldn't fit in my door and they said they'd bring back one that did. They never called or came back. I tried calling and got recordings on both phone numbers. Weeks later I finally got them on the phone and they denied knowing about the dryer problem! They only offered store credit which I don't want or to schedule delivery of a dryer. At this point all I want is a refund which they're refusing. I reported them to the BBB.
ZERO STARS! Did not fix my appliance. Fixed it myself. Rude. Unreliable. They don't care. They smoke in their store. Don't buy from here. Keeven is a million times better. Lesson learned.
This is absolutely not a good business. They have a F rating from the better business Bureau for a very good reason. My wife and I where searching for a refrigerator that better suited our household needs. We found exactly what we where looking for, once we got it home - plumbed and powered to it the refrigerator did not work, ultimately the high voltage control board was shot. Three weeks later they have failed to honer the warranty and keep telling us that they have the part on order. That has been a flat out lie, both local and regional appliance repair parts depots have the defective part in stock. It takes about 15 minutes to install.
Unprofessional! Purchased a fridge. Wasnt working properly once delivered. Said repair man would be out in 3 days. Never showed. Called next morning and was told they dont know why he didnt show up and he is a subcontractor. Didnt seem to care either. I asked why have a subcontractor who is not representing your business properly and they were very rude. Will NEVER purchase from them again.