I went to location to have brand new clothes cleaned. They ruined a dress and refused to fix. I would suggest that you consider another dry cleaner to patronize.
Horrible customer service! I took a pea coat their and they stole money out of my pocket and cut my pocket completely open to get change that accidently got sewn inside my pocket a while back. I didn't notice that my pocket had been open or that the money was missing until the day after I picked it up when I put my coat on. They refused to fix the pocket or give me a refund. The customer service lady actually said that I could have been the one to cut my pocket open...... I will never come back to this business again. My coat also didn't look as clean as I thought it would but they make you pay before they do any service. It was a waste of $10. Don't give this business your time or money.
i took two of my wool coats to paramount cleaners. i'm ashamed to say one of the coats i'd had for at least 2 years, before it had ever been cleaned; a black coat so it really needed cleaning. i was very pleased with outcome of the cleaning, the price was affordable, and i received my coats back in a very timely manner. i have other coats i plan to take to this cleaners.