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Lowest Rates In Orange County.

Factory Authorized Service For Over 36 Years!

General Info

Quality Electronics and Appliance Service is dedicated to providing the highest and most professional technical and customer service possible. As an authorized repair center for a wide range of manufacturers, we offer service for in-home, carry in, and shipped in units. We also install Home Theater units.

 

Quality Electronics and Appliance Service has been providing world class service to customers for over 30 years. Our technicians are factory authorized and trained to repair products for over 100 brands of electronics and appliances. We participate in on-going training and education to insure our technicians have the most up to date skills. We accept many extended warranties.

 

Customer satisfaction is our Number 1 priority. Along with having the lowest rates in Orange County, we also offer senior discounts!

Hours

Regular Hours

SunClosed

Extra Phones

Phone: (845) 695-1997

Services/Products

In-Home service on your TV or Appliance, Please have your model, serial, and date of purchase available. If your unit is in warranty you will need to have a copy of your sales receipt to give to our technicians when they arrive at your home or you may upload to us via the request service link. We accept many extended warranties. If your unit is covered by extended warranty please call them and request authorization prior to your service call. We offer Home Theater Installation & Set-Up. Services: * Troubleshooting * System Integration * System Optimization Installation Services: Basic Home Theater Installation Includes: * Setup * Integration * Optimization Intermediate Home Theater Installation Includes: * Setup * Integration * Wiring * Optimization * Customer operational education Full Installation Package: * Includes everything from basic and intermediate package as well as surround wiring and custom cables Premium Installation Package: * Full installation plus wall mounting

Brands
APPLIANCES Admiral Amana Bosch Caloric Dacor DCS Dynasty Electrolux Fisher Paykel Frigidaire Gaggenau Jenn Air Kitchen Aid Kenmore Magic Chef Maytag Miele Roper Samsung Speed Queen Tappan Thermador Whirlpool Wood ELECTRONICS Fujitsu Hitachi JVC LG-Zenith Magnavox Mitsubishi Panasonic Philips Pioneer Samsung Sansui Sanyo Sharp Sony Sylvania Symphonic Toshiba Viore Vizio, APPLIANCESAdmiralAmanaBoschCaloricDacorDCSDynastyElectroluxFisher PaykelFrigidaireGaggenauJenn AirKitchen AidKenmoreMagic ChefMaytagMieleRoperSamsungSpeed QueenTappanThermadorWhirlpoolWoodELECTRONICSFujitsuHitachiJVCLG-ZenithMagnavoxMitsubishiPanasonicPhilipsPioneerSamsungSansuiSanyoSharpSonySylvaniaSymphonicToshibaVioreVizio
Payment method
debit, visa, discover, cash, check, mastercard
Accreditation

NARDA/NASDA.Refrigeration certification.

AKA

Quality Service

Social Links
Categories
Electric Equipment Repair & Service, Major Appliance Refinishing & Repair, Television & Radio-Service & Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair, Range & Oven Repair, Electric Equipment & Supplies-Wholesale & Manufacturers, Television & Radio Stores, Consumer Electronics
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COUPONS & DEALS

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Reviews

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Alex R.
Edited: 08/14/2017
Overall

PLEASE STAY AWAY!! I had the misfortune of coming in contact with this shop.
My three month old Sony TV (LED 55 inch) broke down and I was referred to them by Sony's customer service as one of their contractors. They were quick to come and take the tv and after waiting for a week I called them to ask for a status, the woman on the line told me that the technician wasnt in and that he wil call me back. It took two weeks before they call me back to and told me that they order a part.

I knew I was dealing with a bunch of A..Holes when the woman answering the phone seemed annoyed everytime I called, she started talking to me with a condescending attitude and even hung up on me. She was even rude to to wife and my wife called. After THREE months I told them that I was picking up my TV (broken and all), and I really wanted to confront this moron that answers the phone, I went to the shopand what a SURPRISE and she wasnt as nasty in person but didnt release my TV until Sony pay them for their "time". Came back a week later and pick up a broken TV, approximately three and half months later I came back home with a BROKEN TV.. SONY later agreed to replace TV with a brand new one after a total of FOUR months without the unit.

IN SHORT, STAY AWAY-NASTY,UNPROFESSIONAL, LIARS, CON ARTISTS..PLEASE TRY SOMEONE ELSE!!!
ps: I dont usually write reviews but I felt that this shop warranted one to exposed their incompetence!

Christine S.

04/17/2015

Overall

used Quality today for the first time, and was pleasantly surprised. It was a nice change of pace to have a service tech who was extremely nice, explained everything he was doing, and fixed the problem at a very reasonable cost. I'll definitely use Quality again, and have already recommended him to several people I know who need service. Thank you!

Christine J, Middletown

Bill S.

01/15/2015

Overall

Great service, timely appointment, reasonable cost. I would use them again for sure! I am very happy with them.

Billy K.

01/14/2015

Overall

I called yesterday for troubleshoot/repair of a GE refrigerator, the office told me a tech would call back within an hour. He called back 15 minutes later and scheduled for the next day!

He told me between 9 and 12, called to let me know he was on the way by 10, and did a great job. He explained what he was doing, didn't try to sell me anything I didn't need, and left me with a working refrigerator. He told me there was a 90 day warranty on labor and 1 year on the parts. He was also nice to my dog.

I would definitely recommend this local family owned business. GE would have kept me waiting 4 days for an appointment.

Mike L.

11/25/2014

Overall

Thanksgiving without an oven. Has to be his friends writing reviews because this place is horrible. DO NOT USE THIS BUSINESS. They have been to my house numerous times and over a 3 month time span still cant fix my oven. The secretary Heather seems to be annoyed when you call to ask for an update. called numerous times today and went straight to voicemail. Decided to stop by and she was out in front smoking. Guess the nicotine is more important than answering the phone. Called Viking support and they advised using another company. Lesson learned Mike Monroe NY

Denise K.

08/08/2014

Overall

I called at 10am, and Seth walked through my door by 11am. He fixed my dryer right on the spot. I will be using Quality for all my repair needs, Denise, Scotchtown

Kristen B.

05/21/2014

Overall

I had an appointment within a few days and was able to get an early morning appointment so I did not have to miss any time from work. My broken oven was diagnosed and fixed in less than 30 minutes. Everyone was courteous and helpful. Kristen, Montgomery

daphne.ceasar

02/24/2014

Overall
Awesome!

Seth was just great! He came to repair our refrigerator with less than 24 hours notice. He arrived earlier than expected, have a quick diagnosis of the problem and serviced it in no time. Very pleased with service!!

naishal

02/06/2014

Overall
Awesome customer service

I called for service and received a call back in half hour, Seth was at my door in two hours. Professional, friendly, on time and fixed my dryer immediately. Will use Quality for all my appliance needs.

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