AAA Florham Park
1 Hanover Rd, Florham Park, NJ 07932
I visited the AAA Florham Park office last week to pick up some maps and travel books. They didn't have one of the maps I requested, but offered to mail it to me as soon as it came in. 2 days later, it appeared in my mail. I found the employees to be very eager to be helpful. It was a very nice experience, I wish more establishments were so attentive to their customer's requests and needs !!
Went there this morning to get gift cards. AAA Florham park provides gift cards for no charge if you are a member. I wanted to get cards in $5 amounts to hand out to police officers in NYC for a thank you and a cup of coffee. Unfortunately the minimum is $10 so I was unable to get the cards. I told the person in charge when he asked if all was okay of my plan and now I was going to go to Star Bucks to get the cards. He was overwhelmed by the thought and he handed me $40 and said include him in this thought. Could not believe he would do that. Went up the block to star Bucks and purchased 28 $5.00 gift cards to give to NYC Police as a thank you for all they do. I am a Lifetime AAA Florham Park customer from now on. What a great guy, sorry I did not get his name.
We saw Patty and told her we wanted a vacation in a warm place at an all inclusive. She highly recommended the Secrets resorts and once she showed us pictures of the resort in Punta Cana, we were hooked. This was the best vacation we ever had. Secrets is phenomenal. As soon as we got to the resort they give you an ice cold towel to refresh you in the hot weather and a cold glass of champagne. The people at the hotel remember you and will stop when they see you and talk to you. It was amazing. I was never treated so special when staying at a resort where there are hundreds of people. Patty made a great recommendation and we can't thank her enough!
This place is a big joke! I called to join AAA for the first time and not only was the wait long but a person by the name of Chris answered and asked how may he help me. I advised him that I was calling to sign up for the service and he repeated himself. I said I'm sorry I don't know what information you need and he hung up on me. How unprofessional. I called back to speak to a supervisor the receptionist left me on hold then the phone hung up. These people WILL NOT be getting my business!!!!
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I sometimes wonder what I pay for when I pay my AAA bill. I usually just think it`s to cover myself and my family for towing.
I have realized that there is so much more!!
Not only was the staff beyond helpful when planning my family road trip to Florida but the amount of stuff I got because of my membership was out of this world.
We had maps, and books galore and the staff was helpful and took the time to sit with my wife and I and review options in terms of the trip.
I would wholeheartedly recommend AAA membership and also to stop in to this location and know that you will leave happy and confident in your decision.
Although we have not taken our trip to Italy yet, the assistance we had with our travel agent at AAA in planning and booking we extremely helpful. The agent was very insightful to our needs on planning this trip. I would highly recommend that anyone planning an exciting trip go to AAA.