As a current staff member I know what goes on behind the scenes and I know all of the staff cares for these dogs like their own! Our main goal is helping the dogs learn to socialize in a respectful and safe way.
in the last weekI was using Woofers, but their manager was extremely unprofessional and rude to me yesterday when I went to pick up the dogs. I had always asked that since I didn't know what time I would get back from my motility clinic since visits can be kind of long and it is a specialized clinic for a serious medical condition that is located at Wake Forest and you never know what the results would be or if further treatments would be needed if I could make it longer and hopefully make it to pick the dogs up the next day. Her staff was always fine with it and I had never had a problem before and they said it would be fine this time, too. So I got back yesterday and went to pick them up. When the front desk staff lady, who has always been pleasant, called her and told her Cappy and Quincy were ready to go, I hear her say into the phone, in an irritated voice, "They're supposed to be here until Friday." I just was thinking how rude that was and it things kind of awkward as we waited and then she comes out and tells me next time, I need to let them know exactly or whatever because they lost $140 due to me picking them up yesterday rather than speaking privately with her staff to see if there might be a reason why. I called after leaving and found out this is the manager. It's a shame because the rest of the people there are extremely nice, but this unprofessional, rude woman will never get any more of my business. When I tried to explain my situation, she immediately cut me off and went, "I understand." No ma'am, if you can eat food and have the luxury of having your doctors near you certainly don't understand.
Halo has been our pet sitting service of choice for over five years. Not only is the staff dependable, they are also very aware of our pets needs. On two occasions they have suggested a possible health concern. After taking our pet to the vet, they were absolutely correct. Service like this is invaluable.
Woffers is by far the best doggie daycare facility. The owners and staff are excellent - they really love and care for every dog that comes in. We have taken our dog there every weekday morning for the past 2 years and will continue to do so. She is eager to go and we never worry about her safety or lack of attention from the staff. The owners continue to make improvements to the facility - the outdoor play area and pool is awesome and the dogs love it! The groomers have always done a great job, too. Woffers surpasses even my high expectations!
My girlfriend and I just moved form the beach to Florence and needed a pet sitter for our 3 cats. We have used two different ones at the beach with no problems. We called Halo and left a message. About an hour later they called back and we missed the call. We then tried calling back over a 3 day span and multiple messages with no response. I wouldn't recommend even trying. If they won't even be professional enough to return a call how would you image there service to be.