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Four tips for keeping yourself and your vehicle safe while you wait.
611 N Coit StFlorence, SC 29501
From Business: Welcome to our Florence VW dealership, South Carolina's newest Volkswagen dealer. Our Website is part of our ongoing efforts to offer our customers the most moder…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Great service--bought my car from them brand new in 2015 and I get regular oil changes as needed with them and I still have nothing but good things to say about them!
Very bad experience in all aspects. Paperwork was done incorrect after sale was done. My boyfriend went back to Afghanistan and I got a call saying they had made a mistake with sales paperwork. Dealership kept calling me asking how we can sign papers again. They were so worry and kept calling me harrasing me with questions and how to fix problem. After deciding they were gonna send paperwork to Afghanistan. My boyfriend had to rushed paper work back to dealership but with a cost of 75.00 otherwise it was gonna take 3 weeks for dealership to get it. Once we got the paper work they had change the APR to a higher rate. Why???? If we were already approved to lower rate when we signed the contract. My boyfriend was rush to get paper work back to the dealer so we trust them and signed paperwork . I called dealership 4 times and I also text our sales man Kendrick many times. I was told more than 4 times they were going to find out why APR WAS higher but of course they already had all the paper work on their hands so they never call us back or follow up with us. All this paper work error they did cost us over 500.00. Be careful buying from here. You are better off driving out of Florence and make sure you get what you signed. For sure we are not coming back to this unprofessional place.
I recently had some repair work done on my SUV. They were courteous, professional, efficient and did excellent work for a reasonable charge. We will continue to use this business for all of our auto repair needs. We are happy to recommend this business to our friends and neighbors in the Florence community.
I had an awesome experience here. The staff was very nice and helpful. They answered all of my questions with a smile. I would definitely recommend taking your vehicle here to be serviced.
Very helpful! Found us exactly what we wanted and at the price we wanted. Staff was very friendly and worked fast!
The service team is filled with liars and complete donkeys. Little to no knowledge on their product and will do expensive fixes that don't actually fix the car issue. Having them service my vehicle was the worst mistake ever. You have been warned.
Paid for service and never got the service. Never got money back. Lost respect for this company !!!!!!
IT WAS AROUND 4:45PM SO ELSIE AT THE JEEP DEALER FOUND OUT MY LOCATION AND DROVE TO ME IN HER PERSONAL VEHICLE (WHICH IS A JEEP) AND MY JEEP HAD COOLED OFF ENOUGH TO FOLLOW HER BACK TO THE JEEP DEALER SERVICE DEPARTMENT. SHE PULLED MY JEEP RIGHT BACK AND ONE OF THE MEN THAT WORK ON CARS STAYED AFTER HOURS TO CHECK MY JEEP AND IT WAS THE RADIATOR CAP LEAKING SO THEY TOOK ON OFF OF A NEW JEEP ON THE LOT AND REPLACED MINE SINCE THE PARTS DEPARTMENT WAS ALREADY CLOSED AND ANDY THE MECANIC THAT STAYED LATE CHECKED THE COOLING SYSTEM FOR LEAKS AND SHOWED ME HOW THEY PRESSURE TEST IT HE ALSO DROVE IT TO MAKE SURE IT WAS OK WHILE ELSIE STAYED WITH ME AT THE DEALERSHIP. MY JEEP WAS FIXED AND THEY WOULD NOT CHARGE ME A DIME AND THEY DID NOT LEAVE ME STRANDED. IT WAS A SURPRISE WHEN ELSIE THE SERVICE MANAGER CALLED ME LATER THAT NIGHT TO MAKE SURE I WAS OK. SO IT IS VERY TRUE OF HOW NICE PEOPLE ARE IN THE SOUTH. A BIG THANKS TO EFIRD JEEP SERVICE DEPARTMENT.
Long story short, our jeep died on our way home from vacation in Myrtle Beach. We called the closest jeep dealership which was this one. Within 30 minutes (we were 25 miles away) their shuttle service (shout out to Tim) came and picked us up. Tim was a super nice guy - very accommodating! It took our towing service 5.5 hours to bring our car to the dealership. The service team was awesome while we were stranded there! Nice place to wait (with cell charging stations I might add), great people with great attitudes! Tim took us wherever we needed to go while we waited! Once our car arrived they had 3 techs on the job. Within 20 minutes we were out the door on our way home! Great customer service!! Thank you!!
I am more than happy with my recent purchase from Palmetto Luxury. I dealt directly with David (the owner) and I was thoroughly impressed with his knowledge about this car and comparable models I was also considering. I would highly recommend anyone looking for a high quality luxury car to start your shopping with Palmetto Luxury Cars.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.