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Very, very professional, polite and courteous. They did such a fabulous job on my vehicle. They did not miss a thing, and believe me I checked!...lol! When they returned my 2008 BMW; It looked like when I saw it for the first time on the BMW showroom floor! I couldnt believe the unbelievable shine my car had. If I had to rate JC Mobile Auto Detail Service, I would give them 5 stars! They are the epitome of car care.