What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2180 W Palmetto StFlorence, SC 29501
Click to make an appointment online!Book an Appointment
Found the man at the desk to be very unfriendly. the person paying for my tires was out of state and was trying to pay over the phone. Something tha…
2608 W Palmetto StFlorence, SC 29501
Make An Appointment Today!Schedule Appointment
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Florence area, turn to Safelite AutoGlass. Those in Florence and…
1811 Trade StFlorence, SC 29501
Rip Off. They prey on people in need. Towed my sons van 4.5 miles charged 600.00. Quoted 175.00 took debit card information.Hit it for 600.00.Beware…
1917 Hoffmeyer RdFlorence, SC 29501
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
5712 E Palmetto StFlorence, SC 29506
Awesome work and great guys. The owner even met me on a Saturday (when they are closed)to pick my truck up since I live out of town. Great service, …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I recently had some repair work done on my SUV. They were courteous, professional, efficient and did excellent work for a reasonable charge. We will continue to use this business for all of our auto repair needs. We are happy to recommend this business to our friends and neighbors in the Florence community.
I had an awesome experience here. The staff was very nice and helpful. They answered all of my questions with a smile. I would definitely recommend taking your vehicle here to be serviced.
Rip Off. They prey on people in need. Towed my sons van 4.5 miles charged 600.00. Quoted 175.00 took debit card information.Hit it for 600.00.Beware!!!!!!!!
Stay away. I got ripped off when I filled my tank. Appears the management has something to do with the way the pumps pump. Thought I was filling my tank, drove away only to discover no gas registered on my fuel gauge. Went back and discussed with manager who said he could do nothing. Not a great experience and company is unwilling to hear my side of the story. They refused to come out to my truck to see my gauge and would not take a statement from my me or my wife. If I could rate them lower I would!
Paid for service and never got the service. Never got money back. Lost respect for this company !!!!!!
I WOULDN'T RECOMMEND TAKING YOUR BICYCLE THERE TO GET WORK ED ON MUST LESS YOUR VEHICLE. THEY COST ME $3000 AT THE DEALERSHIP TO FIX THE PROBLEMS THAT THEY CAUSED WITH MY TRANSMISSION. THATS NOT INCLUDING THE $700 I PAID THEM. STAY AWAY FROM HERE UNLESS YOU HAVE MONEY TO THROW AWAY.
Sheppards is truly a one stop shop. My Ford E350 box body got hit hard in the left front while parked and it bent the frame by about 1 and 3/4 inches. It even pulled the cab away from the box and left a 1 inch crack on the top and side. All the frame shops I took it to said they could not handle it till I found Sheppards in Florence SC. They not only trued it perfectly straight in no time and realigned the front end and they did it in record time. The people were friendly and polite plus they were open to any questions you might have of the process. I see an old negative review from a guy with a Motorhome but I can tell you I found them to be the total opposite, quick, reasonable and friendly. My truck has never driven this good.Rik Dickinson
They took me for over 1000.00 on a blue Buick that they claim they will get it running.. Picked up the car it ran half way down pamplico highway and it stopped again.I called better business people they couldn't do anything because Gregg's wasn't register so I lost my money
The manager is completely unprofessional and sexist. Not only do they lie but they will only offer a meek apology for mistakes they make. I was stuck overnight because they had the wrong part and didn't even bother to adjust my price for the inconvenience. Do not go here. I would go to a crackhead before I would ever go back to this awful place.
I took my truck in to have it serviced and repairs, they PROMISED they could do, worst thing I could have done. I was charged for a tune-up and all the spark plugs were not changed. After the technician was finished with my truck, it was smoking, they claimed that it was the head gasket, which I found out that the technician at precision auto tune damaged, during the so-called tune-up and repairs. I wished I had paid attention to the previous ratings about this place, I never would have gone there. They stuck me for $725. Now I have to get an attorney to get my money back, because the way they worded the technician comments, they made it seem like it was my fault of their mistake. By the way I had to pay a little over the same amount, around $900, to have fixed what they messed up.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.