Don't listen to reviews made by people that did'nt buy a car from Midwest Auto Store, listen to the ones that did, and find out how good they treat people. The reviewers who didn't purchase are usually pissed because they made "Low Ball" offers that they didn't except. I have purchased several cars there and got a great deal upfront. I know that people drive from other cities and states because they offer the lowest pricing you can find, so don't go there and expect thousands in discounts, thats just stupid. I tell all my family, friends and co workers to go there and none of them have ever told me a bad word about them. They are growing so fast, they don't have the staff to keep up. Last time I was in there, customers out numbered the staff 5 to 1, they informed me they are hiring additional staff to keep up with growth they are experiencing. I guess word is getting out what an awesome place it is. I hope they don't get so big that they lose their no pressure family feel. I have dealt with everyone there, the owner is not a "Used Car Salesman", he is just a friendly small business owner trying to provide good service and support economic growth to his community. They don't put the Big Dealership pressure on you, its more of a family atmosphere. Brad and Trevin are great, they have to arrange all the loans, deal with service, run a body shop, sell accessories, and sell the cars on top of all that. They provide great service while juggling multiple things at once. I too work in retail sales and understand that you can't please everybody when it comes to dealing with the public. I am a very happy customer and will continue to shop there, refer people, and support my community.
Over all they had a lot of nice cars at great prices. The store seemed very nice, and all the people I worked with were very nice and made the experience enjoyable. There were several issues with the car I purchased that had not been taken care of due to Midwest getting it in so soon, (hole in seat, lose fabric on center console, etc) , but they scheduled an IOU date where they fixed everything. Trevin, who I worked with on all the paper work, made everything very easy and almost pain free aside from writing a rather large check. I would defiantly look for my next car there first due to the great prices.
This is my second time buying a vehicle from JD Byrider in Florence, KY. Both times everything was explained to me VERY THOROUGHLY and everyone was very friendly and professional. Only time will tell if the latest car will be as trouble free as my 1st one was (a 2005 Chevy Venture mini van) but it seems to be in excellent shape and very well reconditioned prior to my buying it. This time, Marc Andrews was my sales rep and I am very happy with the way everything was handled. I would recommend that anyone who needs a vehicle to check them out.
I just want to say your new Service Manager, Guy Ollier, is doing an excellent job. I have known Guy for several years as the Parts Manager and he could not have been nicer and more helpful when I bought parts. And now as the service manager he is still doing great. We had some problems with the 2010 Taurus, but Guy made sure it was repaired correctly and kept the price as inexpensive as he could. Guy is the kind of person I like doing business with. You can trust him.
Since I first stepped on the lot I felt absolutely comfortable. Kyle helped me look for a car that was not only perfect for me but one that was right in my price range. Everyone there made this a wonderful experience and if I ever need another car I would absolutely 100% by from Midwest Auto Store. Thanks Kyle and everyone there. You have helped me out in some many ways. Thank you.
My husband & I had been looking for a new car. He went to Airport Ford to get repairs on our escape, someone showed him a deep copper fusion. He took me back on sat.. I loved the car. they had everything ready, It was so easy . We were able to take the car home with us. Everyone was so kind and friendly. We will definetly consider using Airport Ford for future purchaces.
This is an awesome dealership! I bought not one, but 2 cars within a month and got the same great experience both times. There was no negotiation necessary. I couldn't be happier with the approach or the staff. They were courteous, professional, and there were no games many dealers like to play. I highly recommend them!
I kept watch on VW Beetles on Craig's list. Midwest had a nice one listed. I traveled to Lexington first to look at Beetles when the best one and cleanest one was close to my house in Florence at Midwest Auto. The salesman was very nice. I knew I wanted the car as soon as I saw how clean it was. My daughter loves it!
we bought a ford explorer Saturday at this car lot was very pleased with the salesman Kevin Brinkman he was very helpful with us making this purchase he was nice, very helpful, patient. Need more people like Kevin Brinkman.We would recommend the car lot to people and ask for Kevin Brinkman. Your customer, Sandra Pike.
The staff is Awesome. I bought a 1999 Sable over 15yrs ago from them, and still running like a beast. Today, I added a 2006 PT Cruiser to the family. The way they are quick to answer your questions and laid back sales approach, is why I will always come back. The quality of the cars, well mine speaks for itself.