What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
August 26, 2017Gerald HorneA & A Automotive1620 State St.Florence, AL 35630 This man sold me a 2009 Pontiac G6 GXP on July 17, 2017 that he bought at an auction that had been wrecked for $6,000.He told me he would “fix everything that needed fixing on the car to make it drivable and acceptable before I bought it,” even saying he would “provide an oil change.”On July 17, 2017, he delivered car to my home. My grandson checked oil and it was quite low, dirty, and dark.Contacted Mr. Horne and told him he needed to perform the oil change he had promised.He said he would perform oil change. He picked up car that day On July 20, 2017, he delivered car to Florence, AL YMCA where my grandson was playing basketball. WE DID NOT CHECK THE OIL AT THIS TIME, AS HORNE HAD GIVEN HIS WORD THE OIL WAS CHANGED AT THIS TIME.Around 5:00 p.m., grandson drove car to the Florence Mall. He left mall at approximately 9:00 p.m. and went to North Florence McDonald’s for a Coke. When he turned onto North Wood Avenue, he inadvertently turned left, going North, instead of turning right, going South, toward the area we live in. He realized this right away and began to look for a place to turn around.Just as he got in front of Florence Baptist Church, driving the speed limit, car began to violently shake; smoke began boiling out from under front and sides of hood, such that even with windows rolled up due to air conditioner being on, grandson’s glasses fogged up. The more he pressed accelerator, slower car went. It went down to 20 MPH and then he WAS FORCED TO TURN IT into an arc such that front tires were resting on curb in oncoming traffic lane in front of Florence Baptist Church. This is when the car quit completely. He got out of car and then went back for keys and tried to crank it. It would not crank. HE NEARLY GOT KILLED BY ONCOMING TRAFFIC AT THIS POINT!!!! He got out and called Florence police; then me.I phoned Mr. Horne; told him what had happened. He said he would send Horne Towing truck. We did not ever see a Horne Towing truck at site of incident.THE POLICE, GRANDSON, & I ALL SAW SOME KIND OF FLUID THAT HAD LEAKED ONTO ROAD FROM WHERE CAR BEGAN ACTING UP ALL WAY IN ARC TO WHERE CAR RESTED WITH TWO FRONT TIRES AGAINST CURB IN ONCOMING TRAFFIC LANE.Horne LATER STATED, FLUID DID NOT COME FROM THIS CAR.”I SAID, YES, IT DID, WE ALL WITNESSED IT; POLICE COMMENTED ON IT & TOWING WORKER SAW ITCOULD EASILY BEEN MOTOR OIL & IF SO, CAUSED ENGINE TO BLOW.Police had called ________ Towing. Towing service that was “on call that night” came to scene of incident. Mr. Horne got car next day & took to Horne Wrecker. I CONTEND HE KNOWINGLY SOLD ME A CAR WITH BAD ENGINE.Horne called me 7/21, 2017, saying he had two “trained technicians” look at car. They told him “engine had been raced” or “the engine was revved.” Said “no way to computer test engine to see what happened.” Horne said “IT IS OBVIOUS CAR HAS BEEN MISTREATED.”I told him my grandson had done no such thing.Horne said engine was “blown” & needed to be replaced. I paid $6,000 for car. Paid $1,645 for used engine. Paid $515 for mechanic to put engine in. Paid $90 for new key fob (one that came with car did not work. Paid $90 to put tire sensor in left front tire.Then, Express Oil diagnosed oil pan crack; D & D Engines charged $60 for an oil pan. Paid mechanic $575 to put oil pan in. Total amount over & above $6,000 Horne charged for car that was supposed to have “everything fixed in it at time of sale” is $2,965!! TOTAL OF $8,965.I WANT MR. HORNE TO PAY ME $8,965.THIS IS WHAT MR. HORNE HAS CAUSED ME TO SPEND ON CAR. NO ONE CAN DRIVE CAR, AS WHAT WOULD BE NEXT MAJOR REPAIR BE? Horne was supposed to be a "Christian" friend.________________________________________Beth Davis410 N. Walnut St.Florence, AL 35630
They have helped me out on short notice twice when the Nissan place told me to leave my car for 3 or 4 days. I highly recommend this business
This is a really great place. Honest people working there and they do their best. Highly recommend!!
This is a really great professional man that I have personally dealt with for over 40 years and over 50 NEW vehicles and a couple of used vehicles!! I am retired now and don't purchase as much as before retiring. I can vouch for Johnny and his entire staff at the Chishom Road location!! Johnny will treat you fair and is a man of his word!! I consider Johnny a great friend and a professional with the car business!! If you cannot deal with Johnny and his staff, you will more than likely not be able to deal with other car lots be treated like a person and not a number!! Thank you Johnny Wright for your friendship and putting up with me all those years!! You have all ways treated me 100% great and honest!! I am wishing you great success in the used car business!! ��������
Moved to Florence, AL from Florida and purchased 2 vehicles. Very happy with both vehicles. Sales and service staff are excellent. Received great prices on both vehicles both sales and service. Would highly recommend this business. Excellent customer service!
I was here a few weeks ago to get my wifes car worked on. They did such a great job and when i heard the price I was shocked it was such a great deal! They owners are very nice good people I will be back, and have told my friends and family how great they are.
I wanted to give a shout out to Sam’s Service, 1404 Huntsville Road, Florence, AL for helping me get our 2000 Chrysler Town and County van repaired. Unlike the original quote which received from another auto repair shop in the area, the mechanic at Sam’s Service took the time to locate and correct a faulty ground connection for the brake lights, and rear wiper, saving us lots of money. The ethical standard demonstrated by the mechanic was enough to earn my respect and a repeat visit for future vehicle repairs if and when needed.
This is wonderfully honest shop! We love them and they know what they are doing!
Exellent shop. Trust these guys with any vehicle I own !!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.