Best vape shop in town! Great people with great prices!
The employee's are very helpful and go out of their way to make sure you understand their products. As far as price you get what you pay for if you want cheep product go somewhere else if you want good quality product and friendly environment go to Nu Way Vape. Thanks for making me fee welcome and helping with choosing the product that is right for me.
This shop must be using some of the money they rob people with to pay folks to come and write good reviews for them. They don't deserve a single star. EXTREMELY overpriced, EXTREMELY rude, EXTREMELY unhelpful, and the juice? Extremely bad. The young-ish brunette was a b%$#* to me for no reason at all, and the men that work there are arrogant and aren't as knowledgeable as they would like to consider themselves. Also when you don't listen to the folks like me and you go and purchase one of their unauthentic & defected products, they will not exchange it or help you with it, they will talk down to you like it was your fault (although you may be more educated than the salesperson) and try convincing you to purchase something else. Save some money and spend it wisely by going to NAV or Kaliedoscope, as you will get your moneys worth and you will receive proper treatment in the process. 0/5 stars cause you guys are a joke.
There are only 2 vape shops in Florence that my husband and I will go to and this is our #1 go to shop. They are eager to help and will not only be polite when you are making a purchase, they are also extremely nice if you have a problem with an item you purchased from them and will go above and beyond to correct the mistake. The prices and quality of their in-house juices are INCREDIBLE! You won't be able to buy a 120 ML bottle of juice for $20 anywhere else around here, and honestly I would pay more than that because it truly is good premium quality juice. They have great hardware as well (all authentic) and I have never had any sort of inconvenience from any of it. The staff is super cool and treat us like friends. Don't let Nuway or anywhere else rob you blind while being rude to you in the process, invest your cash here and be content with your purchases!! Well deserved 5/5 stars :)
Great Vape shop!!! Tops the best I have been to! Wide variety, great selection, helpful staff! I would highly recommend to anyone!
Worst ever vape store its horrible hateful rude ppl its a joke
Worst vape store ever hateful staff dont waste ur time or money stay away
Friendly staff, great selection .
RUDE, I HAVE SPENT HUNDREDS OF DOLLARS IN THIER STORE AND THEN I HAD A PROBLEM WITH A MVP [ WHICH I HAD BOUGHT TWO FROM THEM} THEY DID NOT EVEV WANT TO EXCHANGE IT. AFTER LOOKING AROUND I HAVE ALSO FOUND OUT THEY ARE WAY OVER PRICED. THEY HAVE ALSO GIVEN ME USED COILS THEY HAD REBUILT, HONESTLY I BELIEVE THEY ARE CHEATS.. I SUGEST NORTH ALABAMA VAPE. THERE IS ONE ON AVALON AVE IN MUSCLE SHOALS AND THERE IS ONE IN FLORENCE. THE CUSTOMER SERVICE IS AWESOME AND THIER PRICES ARE WAY CHEAPER FOR THE SAME PRODUCTS THAT NU WAY SELLS. ALSO THEIR JUICES ARE CHEAPER AND BETTER AND THEY WILL EVEN ADD YOU EXTRA FLAVOR ON THEIR HOUSE JUICES..I JUST BELIEVE IN HONESTY AND BEING NICE TO LOYAL CUSTOMERS. NU WAY VAPE REALLY LET ME DOWN, I DON'T WANT ANYONE ELSE TO GET TAKEN ADVANTAGE OF. NU WAY IS VERY NICE WHEN YOU SPEND YOUR MONEY BUT THEN TRY RETURNING SOMETHING AND THEY ARE RUDE ESPECIALLY DAVID MSC STORES MANAGER.
I purchased a vape pen from this place at 8pm on a Wednesday. It was leaking out of both ends by 8:30. I brought it in the next day, a pleasant staff member thought he fixed it. 20 minutes later it fell apart. Brought it back in, I was referred to the boss, who pointed to a post-it note stating you cannot smoke menthol in it. Therefore, it's my fault & either buy something else or leave. So incredibly rude. Wish I could give it 0 stars