The "stylist" (Tall, manly, deep voiced redhead named "Jessica"), who seemed nice enough on the phone, practically MAN HANDLED ME, grabbing my long hair and shoving her fist HARD into my back as way of "measuring" the length I wanted taken off (even though I showed her a picture of the exact cut I wanted which was a long blunt cut). Instead, this IDIOT cut an extra 3 inches above the length I asked for and then put layers in the back which i did not want. And all the while she had a minion sitting next to her chatting and gossiping away with the minion (her next appointment) loudly and ignoring her current client (me) except for "scolding me" (LITERALLY) for being 10 minutes late due to driving all the way from Tennessee in awful work traffic which I had not anticipated since I am a homemaker. She made me feel so small and diminished. Looking back, I wish I had stood up as soon as that creature pushed her fist into my back and looked her in the eye and told her I WILL NOT BE BULLIED and YOU ARE VERY UNPROFESSIONAL! And then walked out of that place. I will never set foot in that place again!
Dwight Cox has been doing my hair for over seven years and I've never had a bad experience!! Highly recommend him.
They were unfriendly. When I walked in the door they stood around a stared at me like I was unwanted. After at least 5 awkward minutes they finally asked what I needed. They were so unhelpful and stand offish I ended up leaving.
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Got hair color 2 and they messed it up both times! I looked like a carrot when I left there! Diaspointed
The best salon in Florence. I've been to a lot and go often but this place is hands down the best and I will now go there for all my salon needs.
Love this salon! They have everything from hair to massages to facials so it is truly a one stop shop for all your beauty needs!
Top notch salon. Cool atmosphere and the service has always been excellent!
Best Brazilian wax and facial in town and reasonably priced
I had been going to this salon for years but never again. The last few times I have been there the stylist was too busy answering the phone to listen to my requests. My hair was ok but not worth $40. I had been going there for 5+ years but when I saw my stylist in town she didn't even remember my name. I have also been price quoted completely wrong and then had to pay $30+ more then I thought I would and have also had to wait over an hour for an appointment. It's just not worth the trouble.