A few years back, I applied for an investment account. Security never processed it. I e-mailed their customer service department about it at the time, but they completely ignored me. I e-mailed an executive at Security, and she said they didn't have the application. I have many examples of Secruity's poor customer service. This is why I recently sent them a letter telling them to close my account and to send me a check for the account balance. They closed my account. It's been almost 2 months, and they still have not sent me a check for the balance in my account. Again, they're ignoring my e-mails.
4605 Post Oak Place DrHouston, TX 77027
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Really nice staff in the drive thru, always friendly and helpful. Loan process inside has always been smooth and quick as well.
Craftsman Credit Union was bought by another credit union and most members were not notify of the change. I call Craftsman the other day and that how I found out, after being a member for 14yrs. Now all the rate ( House, Car and Signature loans) have change. For a house loan of 6000.00 the closing cost is 3000.00 WOW!!!! Well I guess its time to close my accounts!!!
The banks website is always down. This needs to be fixed!!
Amazing bank! Go above and beyond every time-Thank you!