I went to this store seeking help transferring pictures from my Samsung S5 to my computer. Rob and Miranda were very friendly, patient, knowledgeable as well as professional. They took the extra time to make sure I understood the process and could repeat it in the future.They truly understand the meaning of customer satisfaction which means putting the customer first. I highly recommend anyone seeking mobile service to visit this this store!!Satisfied CustomerTyrone A. Ferrell
Worst service I have ever received from anyone. I was lied to repeatedly. I was told I need to keep the phone for at least 90 days before I could switch to another carrier. We discussed this because there was a question about the potential problems I may receive with my address. I was with Metro PCS for 122 days and then told by Philippines customer service that I only had the phone for 53 days. Today is August 22nd 2016 folks. I signed up with Metro on February 21st 2016 that is 122 days not 53. The customer service rep would not listen to me and kept interrupting me instead of listening. Service will cut off the day after my due date and tried to solve problem before that happened. I was told by a Woman inside of store to wait til my phone shuts off and then call 611 and they would give me a 48 hour grace period while she worked on getting my unlock code. Two days later and I have still received no email from her. what she told me about two day grace period was false as well.
Best Cellphone Store in Flint Area they repaired my phone's screen in 15 minutes. they have the best cutomer service. thank you for repairing my iphone
Shawn09/06/14I wouldn t recommend doing business with this Verizon reseller. They don't tell the truth and they act unprofessionally. The owner told me I was eligible for a device upgrade, but actually I still had a couple months on my current contract. A month later I noticed I had been charged $80 for an early contract termination. I called, stopped by the store numerous times, but they kept giving me the run around. I never got this issue resolved. Save yourself a lot of trouble and go to the corporate verizon store on miller road.|Edit|Delete