Aides are excellent. Very kind and attentive. Home is clean and well maintained. highly recommend!
1393 E Downey AveFlint, MI 48505
This place is absolutely horrible. They give their residents a total of $5-$11 a week. They make the mentally ill that live there sign they're checks over to them. My uncle was there and gets $1300 a month, in which they gave him $11 a week which is $44 a month. They take the rest from him and he never sees a dime. They also do not give their people milk as it is "too expensive". If you're taking $1200 a month from just ONE person, milk is not to expensive. The workers are looking for a paycheck and paycheck only. They make fun of the people, yell at them and do not treat them with respect. I would advise everyone to never let a family member or loved one stay in this place.
They're crooks. They were handling my mother's prescriptions when they changed computer billing systems. Suddenly we were charged an additional amount that was not on the previous billing statements. I asked for a detailed account summary many times and they never responded. When involved my mother's lawyer they sent a summary, but only from after they switched billing systems. They never supplied a summary from before the switch, when the erroneous charges were added. I ended up paying the difference rather than be reported to collections. To summarize:They overcharged me in error.They would not respond to my inquiries.Only after I involved a lawyer did they respond, and it wasn't a complete response.They ripped me off.DO NOT DO BUSINESS WITH THEM. My mother's Assisted Living Facility fired them and now has a new company handling their residents' medications. I'm sure Advanced Specialty Rx's shoddy business practices contributed to that decision.
Even though our mother resided at Sugar Bush Manor for only a month before passing away, our family can not say enough about the care, compassion, understanding, patience, and support we received from the staff. Our mother was in very frail health upon being admitted, but she was given so much care and attention from the entire staff. In such a short time, our family grew to know and love the staff and they became like friends. We can not say enough about the aides and the wonderful care they provided to our mother. They were the best. Jannine, Crickett, Becky and Trish were wonderful to work with and always gave the family their patience and understanding. All in all, we give this facility much credit for having wonderful people who truly care about the residents, which is so reassuring to family members. We highly recommend this home to anyone in need of such a place. It truly felt like home!
We toured the facility and were given false information s/a manager stating there were many daily actvities, outings, patient care & interaction, etc.. all which are miss leading!! Because of poor staffing and unqualified pt. care, Ladies are just waiting around to die!!! So sad...Very low staffing for activities which means nothing available for brain(cognitive)stimulus or phyical rehabilitation. Not a happy cheerful place to be, however, the place seems clean, tvs are broken in lounging areas, they have outdated equipment so no-one is encouraged to participate causing boredom, early sickness and loneliness!!! Take your loved ones elsewhere!!
I recently visited the offices of Advanced Specialty RX. What a great group of dedicated people! Advanced Specialty Rx is a closed door pharmacy providing delivery service to Michigan's skilled care facilities, long term care facilities, assisted living facilities, hospitals, rehabilitation centers and other residential care settings. I would be confident in receiving Advanced Specialty Rx's help and strongly recommend this company to anyone who needs reliable service from a quality company with good attention to details.