Great selection and a friendly staff will keep us coming back!
Very nice employeesI bought a pair of Ladies boots, outside of foot zip up, in 2015, the following year at the open of riding season I noticed the sole of one boot was unattached from the heal to arch, the other foot was starting in the heal. I believe it started because I started using my heal to shift. The staff told me “ Nothing they could do”. These are Harley boots and they were expensive. No more Harley Boots !!!!We have spent well over $50,000. In Bikes!!!Not to mention the clothing, helmets, etc!!!
They were 100% helpful. Super nice. super kind I felt really comfortable with them. I will recommend anyone to go to them. In and out service. I give them a terms up
extremely careless advertising showing prices that are not available to the general public. I spoke to internet sale dept and showed them the ad where the price was $41,899 for a 2017 Lincoln Continental and the actual price was $2,000 more. These practices are not ethical. Buyers beware of dealers showing reducing price without specifying discount plans.
I had a great experience buying a car for my daughter. We needed a dependable car and the staff at family auto sales led us to a great car in their inventory. We have had zero issues with this car. Thanks a lot for all the help.
Yellow pages says open Monday 10-6 got out of work early to make it and they were closed. They do not have convenient times.
I was drawn to Patsy Lou because of the reviews I read about Alex C. online and the many choices they had available on the lot. I have to say I was extremely nervous, because I knew what I wanted and had just been to another dealership where the gentleman tried to rip me off. When I met Alex, not only did he take the time to show me every single USED car I asked to see, but when it was all said and done he was able to get me in a BRAND NEW car and keep within my very limited budget. Keep in mind, he never pushed me into a new car or swayed me. The used options just wouldn't meet my needs. My ultimate goal was to Lease and Brand New Car and I never thought it would be possible. It was the best car shopping experience I could ask for!! Alex not only stood up to his online reviews, but exceeded my expectations! It has been almost a month now and I LOVE MY NEW CAR!!!! I would recommend anyone to come visit Patsy Lou for their next car. Ask for Alex! He was Amazing!! I would also like to thank Phill G. and staff for their help as well. Great experience! Great people!! Thank you!!
This dealership ought to be ashamed. I took my motorcycle in for a new rear tire and a 5k service. It took 13 days to finish it and after charging me over $1,100 they didn't even wash it. This dealership is unorganized and over priced. Crooks to say the least. Take your motorcycle anywhere but here.
I have been to Patsy Lou twice for a shaking steering wheel upon using breaks. Upon the first visit, I requested 4 new rotors and new breaks. After leaving the first visit, my car continued to shake. I was and am a full time student and was working full time at that time. In addition, Patsy Lou is an hour commute from where I was living at that time. After 9 months when I finally had a chance to return my car for the same problem, it was discovered that only 2 new rotors had been put on my car. Finally, after being at Patsy Lou twice I thought my problem was solved. It was not. I know nothing about cars so I then I thought the problem had nothing to do with brakes/rotors to start with. Since that time I have replaced tires, had front end alignments and had my vehicle driven to diagnose it. It was not until 2.5 years later when I had my second brake job done somewhere else did they discover those second new rotors that were put on my car where the wrong rotors for a Pontiac G6! They were 40 mm too large and destroyed my brand new brakes weeks after I had left the second time. I called Patsy Lou to resolve this. At this point, they are never touching my car again and I only requested a refund for the 2 wrong rotors and the 2 brakes that were destroyed. After being laughed at and told I was not going to get a refund, I have decided to never go there for the terrible service and customer service again. I was accused of putting on different rotors and was told there is no way for me to prove that they sold this product to me. Apparently they do not track any parts with numbers/receipts so good luck proving they put wrong parts on your car. They will just accuse you of putting the wrong part on yourself. The only good reviews they have are on their own website. Funny I wasn't allowed to tell people how their actual service is.
I took my bike up there to have it worked on, they told me it would be a week before it was even looked at. I called a few times and the phone rang and rang and then someone eventually picked it up and hung up without any words to me whatsoever. this happened at least three times when I tried to call up there. Trying to get ahold of anyone in service was a nightmare. Never again.