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General Info
Apple Tree Acura is an automobile dealer serving the western North Carolina region. It deals in cars, vans, sport utility vehicles, sedans, convertibles and trucks. It offers various Acura models, such as RL, MDX, TL, RSX and MDX. Its pre-owned vehicles inventory features various makes, such as Subaru, Pontiac, Mazda, Honda, Ford, Chevrolet, Mitsubishi, Toyota and Mercedes-Benz. Apple Tree Acura has various departments, including service, parts, sales, pre-owned vehicles, and finance and customer care department. Its finance department provides a wide range of auto loans and on-site financial options to its customers. Its Web site offers advertisements, credit applications, information about the various models of new and pre-owned cars, and brochures and quotes. The dealership is located in Fletcher, N.C., and is operated by Apple Tree Enterprises.
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Message
Buying a new car is an exciting time Buying a new car is an exciting time, and at Apple Tree Honda we strive to make buying or leasing your new Honda a pleasant and rewarding experience. When you visit our dealership you'll find an extensive inventory of Honda cars, trucks, and SUV's such as the Civic, Accord, Pilot and CR-V. We will work with you to help you find the perfect vehicle for your lifestyle and budget. Working with our sales team we have a wide array of lending sources to ensure that you will get a complete and comprehensive financial package.
Brands
Honda
Payment method
financing available
Other Emails

Categories
New Car Dealers, Used Car Dealers
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Reviews

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James P.

11/04/2016

Overall
Expertise
Professionalism
Selection

Love my new Civic! Staff was friendly and helpful! Spending money is always stressful, but Apple Tree Honda made it about me!

Paul W.

04/15/2015

Overall

I was looking to buy a new Acura and I didn't feel comfortable with the salesman. I had the feeling I was being conned. Came home and googled him. First thing that came up was his long rap sheet. He had spent 12 years in prison for a variety of offenses including robbery and assault with a deadly weapon with the intent to kill! Has been out of prison for 2 years. Not the person I was going to trust with a major purchase. I just bought my new Acura from Bradshaw Acura in Greenville SC. Very professional.

sunkyss007

02/09/2013

Overall

When the service tech say's """"Ohhhhh you didn't buy the car from us...." and then proceeds to make you feel pretty sure that he doesn't want your business. I love my Honda but right now I am hating the Honda dealer. Since when is it ok to tell the customer you do it our way or so sorry out of luck? I am pretty sure that isn't how the Honda brand got to be where it is. My phone call ended with me saying I would find someone else to do the work and he said ok.

HMMMMM.....

Erik G

07/14/2011

Provided by Citysearch - 
Overall
Poor Communication in Service Dept.

The door lock on the driver's side of my Civic wouldn't work and I took it in to be looked at. After making an appointment for 11am, I brought it in only to be told that after 12 noon, the service techs would go to lunch and my car wouldn't be looked at until after 1pm. If they had told me that while making the appt, I would have arranged transportation to take me somewhere else while I waited.

Meanwhile, the service dept went ahead and replaced the lock without telling me first what the exact problem was and what the cost would be as they said they would. The lock was fixed fine, but I would have appreciated a courtesy call on what the charge might be.

Basically it took over 4 hours to fix a minor repair. Poor communication and poor customer service is the main reason I will not return to this dealership.

bradlyp75

01/07/2011

Overall
used car sales and service department.

I bought a pre-owned Acura from them, Dustin helped us he was good to work with. I was happy with our purchase and experience. And I recently had a new engine installed at their service department, my experience so far has been satisfactory. I would rate Apple tree a B-

sc29671

10/21/2009

Overall
Customer No-Service

Once the sales contract is signed and they have your money, AppleTree Honda will not know who you are! Our title transfer paperwork arrived late and incorrect. We were promised overnight delivery of corrected paperwork, but no one followed through and we did not receive it until four days later after requesting it a second time. Also, we did not receive our warranty contract as promised, and the staff at AppleTree has not even given us the courtesy of return phone calls. Even the "Customer Satisfaction Manager" has been no help. Find a car to purchase somewhere else!

Jason D.

12/05/2007

Overall
Sales Mgr. & Salesmen are the worst

What a bunch of schiesters! The sales staff think they're a little bit better than you are. Wouldn't do business with them EVER. If you're in the Asheville area, go to Morganton Honda.

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