Cahill Veterinary Hospital
27560 Cahill Rd, Flat Rock, MI 48134
Fax: (734) 782-3414
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Dr. Nick was AWESOME. My pregnant German Shepherd needed an emergency C-Section, and Dr. Nick waited after hours for me to get there and perform the surgery. He told me he would be by himself being that it was after there closing time. But when I got there, there was also 2 nurses that volunteered to stay to help with the surgery. I am happy to say that both mom and new baby boy are both doing great! I can not thank Dr. Nick enough!!! Also, the cost was reasonable. THANKS!!!!
Do not take your cat here. Been there 2 times in past year and both times i had an appointment. I had to wait an hour after the appointment time both times, but they kept taking in dog after dog in the back when the pets and owners arrived well after me. Last time my cat urinated in his carrier because we waited so long to be seen for a routine exam and then the staff didnt want to touch him because he had urine on his stomach fur!
I have lived in this area for decades and have been to every Vet. This is the best place in the area. Comfortable waiting room with fresh coffee and nice staff all around. The gals at the front desk are always friendly and polite. If you read any comments that are derogatory it's because those people are just whiners who are never happy. Sometimes there is a wait, but go anywhere and you will occasionally run into the same situation, including people hospitals. At least here I can wait in big soft chairs instead of on a hard bench like most other places. My dogs Titan and Grizzly have never complained and Puma the cat just had a great first visit. I gave them a 4, because I would like donuts with my coffee...LOL
The front desk staff is aweful. They are confused, slow, and have an attitude. It's a shame because the Vet's here are great! I have had nothing but problems from the front desk. I call ahead for things and they are have my pet records mixed up, things aren't ready for pick up or it's for the wrong pet. They are slow and do and have a superior attitude. There are 2 spots for workers at the front desk and often a crowd of customers waiting. They front desk needs to expand to accommodate the amount of business they have. There is often a crowd of customers waiting while trying to keep pets separated. They never call for help, you just have to wait, no matter what time you go, no matter if you call ahead or how simple the reason for being there. Pack a lunch you will be there a while and ready to jump off a cliff by the time you leave.
We have had nothing but good service with Dr. Graeer and the staff at Cahill. When we had to put our beloved lab down last year, they were wonderful. So compassionate, they called afterwards with condolences. We've had many dogs through the years and wished we had vets to take them too like the vets at Cahill.
I just took my little buddy Lucky to see Dr Butto and I couldn't be more pleased. Lucky is 5 now and had never seen a vet before and I called to make an appointment after I discovered a discharge from his ears and suspected an ear infection. I called on a Saturday around 1pm when they close at 2pm and after the girl on the phone checked with Dr Butto, they asked if I could bring him in immediately as Lucky was suffering. The Dr and staff stayed well past close to treat my bud. Lucky is very timid and stresses easily but Dr Butto said how well he behaved with them. I will not only return when Lucky needs care but I will also recommend her to all of my family and friends. Thank you all for taking good care of my little buddy !
We have spent over $4000.00 trying to get a diagnosis for a serious issue for one of our Yorkies at another downriver vet, and have been treating what we thought was a liver shunt for the past year. We took the advise of someone and got a second opinion at Cahill, and Wow! I was completely impressed with the facility, the staff, and Dr Butto! (I haven't met Dr Greear yet, but I will:) We finally have a solid diagnosis in just ONE visit! Our Yorkie has a bladder stone. Dr Butto showed us the ultrasound as she was doing it, and explained everything in detail. She is the most educated vet I have had the privilege of meeting, ever! The surgery our girl needs is less expensive than I thought it would be, and best of all, She has NO liver shunt!
They do get busy sometimes. With care quality that great, you just have to be patient sometimes, but if there is a wait, believe me, it's worth it!
I have lost total respect and confidence with Cahill vet. I have lost a Shepard to cancer, which I was talked into giving treatments. My dog died before the last treatment. I also lost a sheltie because she was diagnosed with skin allergies,,,,when obviously my sheltie had more serious issues. I took her in because she was vomiting, diaherra, not eating. I was sent home with pills for stomach and diaherra. I called back two days later asking for dr to call me ASAP cause my dog was worse. No return call,,,,I called made appointment the next day. I came from from work to find my sheltie dead. They do not return calls...and their hugs and sad faces when something goes wrong do not impress me. Too busy to care about your animals. Now I am thinking it is just a business for them. If you want someone to care and return calls do not go to Cahill vet.
This clinic leaves no openings on Monday am (or any other day) for animals that have been sick over the weekend. You must wait until 9:00 pm at night and come sit in the waiting room as a first come first serve basis. We are all done at this clinic with that poor and uncaring of an attitude.