Do not do business with this company! They booted and fined me $180 for parking in a half empty parking lot for less than an hour. They have few signs posted with minuscule writing. I had never had an offense in this lot before. When I asked to be sent a bill in order to contest it, they refused to release my car until I gave payment! I spoke with a woman from the company on the phone and she was hostile and defensive. She yelled and hung up the phone as I was explaining my situation. Very unprofessional! The boot and $180 fine is completely inappropriate for the offense.
Serving the Flagstaff Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
5350 E Railhead AveFlagstaff, AZ 86004
From Business: Continental Heavy Haul has been providing heavy duty towing, winch outs, wreck recovery, heavy equipment recovery and roadside assistance service calls to Flagsta…
It's a really shady company. Don't behoove the tourists with your con, scams.. it's very Un-American and anti route 66 basic principles for family fun and adventure.
Steve was knowledgeable and professional and arrived (twice!) when he said he would. Highly recommend.
WARNING!!WARNING!! Katts towing and recovery/ JARR towing and recovery are the same company. WARNING!! These are the common bottom scrapers who prey on helpless individuals. Jordan riepe and Andy keenan are two different owners but work as a sick team on katt towing and recovery. Be warned these two are the same company. They will pose as not an towing company but individuals who are wanting to help you with evaluating the damage for free and from there will give you a price. They say, they dont charge as a much as a towing company but they charge twice as much.Nothing is free with them. If you give them the Okay to look at your car, they Automatically assume they have the job and ask for your keys. If you don't use the services, they make sure to ruin your life and make getting your car worst. Please don't use. Spread the word about this company. Save another individual from having to experience this. I will be writting to the better business Bureau. This place needs to be shut down.
These guys can tow big vehicles that other towing companies can't. I know because my 13,000 pound army truck broke down on the outskirts of Flagstaff. The company that was dispatched by Arizona Highway Patrol showed up and just laughed -- no way could they haul it. But they did recommend trying AM/PM Towing, so I did. The driver knew exactly what a deuce-and-a-half was, and he knew exactly how to tow it. Nice guy, too. I felt that $125 for the tow was fair.
DO NOT EVER USE THIS COMPANY! I cannot even begin to say the terrible experience that I had with this company. They were rude, disrespectful, arrogant, unprofessional, and the list can go on! They monitor lots by themselves to make easy money and target girls. They are the most unprofessional company I have ever dealt with and long story short, I ended up being so uncomfortable being at the towing place, that I had to have my credit that they had to give me put back on my card in another way because I feared for my safety going back to those people again! If you do not want to put yourself in a risky situation or deal with incompetent employees who will try and intimidate you, then DO NOT USE THIS COMPANY! They tried to intimidate the wrong female college student because I will never give into bullies such as this company. Companies are getting rid of them as their towing company because what they do is not only unlawful, but absolutely unprofessional. I got towed unlawfully and honestly feared for my safety being in there with these employees that are beyond terrible people and UNPROFESSIONAL! GET THEM OUT OF BUSINESS BEFORE IT IS TOO LATE, because someone could get hurt.
Absolutely feckless. I will waste no more of my life describing my frustrations with this unprofessional, confrontational, and shoddy business. Do heed this warning, however, NEVER use this companies services. If towed, do not speak to them. Simply pay your fine and leave. The employees are the most argumentative individuals I have ever encountered and have no inhibition in showing the pleasure they take from making the situation(s) as difficult and self-serving as possible. Please, take these words seriously.