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Business Description
With annual sales revenue of more than $42 billion, Safeway is one of the largest, food and drug retail chains in North America. It is a Fortune 100 company that maintains a network of distribution, manufacturing and food processing facilities. The retail chain operates over 1,750 stores throughout the United States and Canada. Safeway maintains several milk, bakery, ice cream, soft drink bottling, pet food, fruit and vegetable processing, and cheese and meat packaging plants. The retail chain markets its products under the mom to mom, Safeway SELECT, Signature Caf , Priority Pet Care, Basic Red, Primo Taglio, Rancher's Reserve, Lucerne and Bright Green brands. Through its subsidiary, Blackhawk Network Holdings, the retail chain provides third-party gift, prepaid, and sports and entertainment cards to retailers for sale. Safeway offers a range of diapers, nutritional drinks, toiletries and wipes for children. It also manufactures private-label and national brand products for various U.S. and international customers. The retail chain administers a variety of fundraising activities. In addition, it recycles nearly 450,000 tons of materials every year, as well as works in partnership with the Environmental Protection Agency. Safeway has been a recipient of the Champions of Diversity award from Supermarket News.
Hours

Regular Hours

Extra Phones

Phone: (928) 526-6134

Phone: (928) 526-5686

Primary Phone: (928) 526-5686

Payment method
amex, discover, master card, visa, all major credit cards, apple pay
Location
East Flagstaff Plz
AKA

Safeway Pharmacy

Safeway Food & Drug

Safeway Inc.

Categories
Grocery Stores, Gas Stations, Pharmacies, Supermarkets & Super Stores
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

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Reviews

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06/16/2014

Overall

As the busiest Safeway in the state of AZ, it has its shortcomings and such, but the staff can be straight up rude. Most of the common cashiers display polished customer service, but the other customers are absolutely wretched. I've been literally called sexual slurs by people (in front of employees, who then did nothing). The gas station is alright, but the fuel is sub-par. I've seen expired food sitting on the shelves on occasions, but have usually had my issues resolved on the spot. The only trustworthy members of management I can recall are Elizabeth ("Liz") and Charlotte. Basically, if you ever have a problem here, talk to one of those two gals or find somewhere else. :(

10/07/2007

Overall
Stay-a-way

Upon entering this safeway, i received that immediate feeling of unwelcomness that you get from time to time. This feeling was solidly confirmed no less than 10 minutes into my visit. Looking for a specific item, i asked an employee where i may find the popcorn. A fairly general item one would think, assuming to compentency of course. The employee said they did not know where the item was and would go ask. I waited and waited, and still had no reply after 15 minutes. I then persued to browse the store finding it myself with no aid. Then i went into the meats section to look for some steak filets, however most of the meat in the cases had a grey and slightly greenish tint to it. I asked a meat department employee about this, to which they replied, "Um, i dont know what that is. It should be fine though." SHOULD be fine? I just walked away in disghust. So fastforwarding to the checkout line, my credit card was having problems. Not on my end, but i had come to find out the cashier was pushing a wrong button. The cashier, a General Manager named "Christine" even at that, had become to get beligerant with me, saying i was messing it up to the point where she was yelling. Then she actually found out that she had been hitting a wrong key (smack in the head).

Overall i experienced unheard of customer service towards a negative perspective, extreme rudeness, and lack of knowledge. Three key deficiancies which shouldn't have to be tolerated by anyone. AVOID THIS "BUSINESS" BY ALL MEASURES.

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