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Extra Phones

Phone: (928) 853-8535

Neighborhoods
South Side, LaPlaza Vieja
Categories
Used Car Dealers, New Car Dealers

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Autumn G.

01/29/2015

Overall

I was extremely disappointed with the service I received at Park Wholesale. After having my timing belt and cam seals worked on by Park wholesale, where I bought my Subaru, it ran for a month. Then the steering locked up on me a couple blocks after I got off the interstate thank goodness it didn't lock up while I was on the interstate. I took it to the Flagstaff Subaru and the technicians there found that the belts were installed wrong by Park wholesale and that the AC belt pushed the power steering/alternator belts off causing the steering to tighten up. This caused the pulley that holds the two belts to snap off because it was not properly tightened. With time the vibrations from driving loosened pulley and caused it to snap off. So this damage was caused because the mechanic at Park wholesale failed to put my engine back together correctly! When I gave them copies of paperwork and asked for a refund for the damage that was caused by their mechanic not putting my engine back correctly I was told they would get back to me and when I called back to see if they had looked over paperwork I was yelled at and hung up on by both the owner Rex and the salesman Mike! Don't buy a car from here or take one to get fixed unless you have money to pay for the mistakes they'll make and enjoy being disrespected and yelled at.

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