City Cab is the worse cab company that I know...I had a time call and when I called about my ride not showing the male dispatcher was very rude so I ended up walking in the snowstorm and just made it on time for work. If this was the first time City Cab doing this I would give them another chance but this is the second time...The first time I waited and hour and a half for a cab when I was told 20 minutes and it was a real cold out and every time I called I kept being told we are trying to fit you in and they finally did like I said and hour and a half later..if you need to use a cab use Twin City.
This place is unreliable. Take too long to pick you up "20-30 minutes" is actually 45 to an hour , because of this I make it a habit to call in hour in advance if I have to get somewhere. I called just now for my Doctors appmt and my cab didn't show up, his excuse was the person who took the call "wrote down t he wrong #" and all he had for me was "I apologize" after I have now cancelled my appmt. When you call sometimes they take several minutes to answer and the line is even busy. The people who answer the phone are rude as well. This place just sucks all together.