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Business Description
Pioneer Crossing Casino, located in Fernley, Nev., offers a range of entertainment and dining opportunities. The casino also features a restaurant and saloon. It provides membership plans of various denominations. The casino also operates a players club that organizes several contests and parties. In addition, Pioneer Crossing Casino serves a range of food items and beverages for breakfast, lunch and dinner.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

24 HRS a Day

Payment method
mastercard, amex, discover, visa
Price Range
$$
Amenities
Gaming Machines
AKA

Pioneer Crossing Casino Fernley & Dayton

Categories
Casinos, Restaurants
Other Information

Attire: Casual

Bike Parking: No

Wi-Fi: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Average

Parking: Validated, Private

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Reviews

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10/15/2016

Overall

Horrible, the "manager" is a joke. I ordered a take out order and not only did they over charge my card but they charged it twice. A 38 dollar bill, and they hit my card for over 100.00. When I called to have it refunded the "manager" said he basicaly couldn't do anything about it. " these things work themselves out usualy." Even though I have bills coming out and now their mistake is going to rack up overage fees. The manager couldn't do a thing to fix this mistake even though I have my recipt and bank statement showing the errors. This place is horrible I will never return. And I will ensure all of my friends and family don't as well. Very unprofessional and rude.

11/08/2015

Overall

Living in such a small city, it's really not good for business to treat your "locals" like that. We will just go somewhere else. .

Overall

I have lived in Fernley since 1958 and I have been going to your establishment since it opened and was treated very badly by your casino floor manager and cage manager when they came into the restaurant because I asked for my hashbrowns to be cooked a little extra because they always come out raw and they put them in the deep fryer they came out hard as a rock and I complained, this young chunky girl said she was the manager and I complained last week about the same thing and she said that's the way they cook them extra and she didn't think they could please me and I had to leave right then and wasn't welcome back. I've had a construction company in this town for years and I will tell everyone I know about the way I was treated, and I will for years to come, my wife and a lot of my friends gamble there and this will cost you more than you think.

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