Axle of Dearborn
2000 W 8 Mile Rd, Ferndale, MI 48220
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Ordered two sets of shocks and struts for either side of my '03 Stratus R/T and was very impressed with shipping time. One of the nuts got knocked loose on the drivers side and the entire spring came out. However, despite loosing the receipt, Detroit Axle told me that they would exchange the shock and strut if I drove down and spoke to their Online Department (as I ordered them online, originally, despite living approx. 45 minutes away from them). So far, I am very pleased with their customer support!
I recently purchased a rack and pinion for my Ford Escape. I purchased it off eBay. I am had my order delivered quickly and I was very pleased with my purchase. I was hesitant by the previous reviews but I had absolutely nothing to worry about. The customer representative that I spoke with was extremely pleasant. I would definitely recommend them to my friends.
Folks I can only speak for myself but this is a top rate company, with quality merchandise owned by a owner who went out of his way on New Years day to go the extra mile. I am a man who is not easily impressed, just the opposite, I expect excellence from myself, my employees, and everyone else I do business. I work hard for my money as you do and I believe in going the extra mile. But this gentleman blew my away, Due to the holiday and a busy schedule I on a last minute order some parts and wanted to see if they could be overnighted, to make this short , the cost was actually almost equal to the parts. I get a call on New Years day, twice i didn't pick up the first call, and he went through with me the best options saving me money.. He stated his moto is he does not want me for a one time customer but would rather build a relationship of mutual benefit .Listen I have owned and operated and still do several business that employee a large amount of people with sales that are in eleven figures. We have been very blessed but this gentleman is how business is to be done. in a day and age where it common place for the consumer to be forgotten, taken advantage of and generally not values, it is so refreshing to see that American pride and service still is alive Hats off to Detroit Axel
Ordered a complete front end suspension kit online for less than $190. I was in Detroit so of course shipping was fast. Parts were exact fit and installed pretty easily. Still new so no clue as to the quality and warranty issues others speak of, but considering it was $360 less than both Autozone and Advance can you really complain? Say they're crap and a year from now and they don't honor warranty. I can literally buy this 2 more times and still come out cheaper than retail.....