Chucks Boots Superstore
300 Biltmore Dr Ste 220, Fenton, MO 63026
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
Pets Allowed: No
Lots of variety of sizes and styles....unfortunately the staff doesn't seem to be very informed...I wear a size 6-7 with an average to wide foot...it was very hard finding boots that fit and were the style I wanted...and when we asked an employee to help I was told B's were wide...which is false B's are narrow and seems to be almost all they carry in my size...it was a very stressful experience and very frustrating...they need to re set up their store in a way u can pick a boot u like then see if they carry your size...or put all wide boots together...not just throw all boots in a single size together regardless of width/ maker...
I have been a good customer of this store....bragged to all my friends in the Southern states that Chucks is the best.....but last night I had a very dissappointing experience with a request to a cashier (Lisa) I was trying to show her boots that I found on Ebay, but wanted to give Chucks my business and she refused to even call a manager to inquire. She absolutely didn't care. I gave her several opportunites to at least attempt to try but said since they had just bought a new shipment they would "probably"say no.......Well, I'll probably think twice about going back. So very disappointed, A. Brown
02/09/2012Provided by Citysearch -
Randy who owns this store is the most honest wonderful guy. There is nothing he can't get for you in the world of boots and western accessories. It is the best and a very beautiful store. It is an exciting trip in itself to see. You will love spending money here. We are so lucky to have him in this industry. Great job Randy and wonderful merchandise. Best in Class.