Absolutely horrible customer service. We left this bank after being there for over a decade. The last 3 to 4 years have gone downhill. The employees or just rude, rude, rude.
Tellers are friendly, a little slow at times because they make sure each customer is satisfied with service. Locations are few and far between; none in north St. Louis area. Hate their automatic phone; can't get an individual without jumping through hoops.