Woody's Towing Auto & Truck Repair
9485 Center Rd, Fenton, MI 48430
|Mon - Fri:|
Car died near the freeway, thought it was a battery. Called AAA and they sent out a truck, within an hour, checked out electrical system and determined it was an alternator. Called AAA and they had a truck picking up my car within 15 minutes. Both drivers were professional and courteous. Vehicle is being repaired at their (Woody's) shop. Will complete comments after repairs are completed (need to get a part).
OK, can now say that the entire process went exceptionally well. They had my car overnight, obtained the parts, completed the repair and restored me to my vehicle as promised. Cost to repair was as estimated and matched what I had estimated with online search for labor and part costs. They also credited me the core discount they received from the part supplier. All in all, would highly recommend this facility. I suggest the bad reviews may be associated with the state of mind of some of their customers (this is where State Police impound vehicles from DUI /DWI stops). I would recommend this facility to friends and family.
05/02/2011Provided by Citysearch -
Terrible experience!! Never use this company again! IF I COULD RATE 0 STARS I WOULD! I was stuck with my car off the road. I did a google search with my phone and called woody's because they seemed to be the closest location. Driver had a horrible customer service attitude. He caused some damage to the car's fender while pulling it out and when I asked about it he said it'll pop back in. It doesn't! Estimate over the phone was $75 to $100...driver charged $125 just to pull the car back onto the road. My guess is due to his discomfort (it was raining out) he charged the extra. I can't do anything since I paid him in cash and don't have a receipt but I'll never use them again and will let my friends and relatives in that area know of our experience.