We use to frequent this location, after today my family of 6 will not return. Started out by our server dropping my daughters chocolate shake all over my son and I then walking away saying she will be right back to clean it up, it took about 10 minutes to clean it up a little still left chocolate everywhere, then left the dirty napkins on the table and the service got worse from there. We never even received an apology from a manager for wrecking my sons hoodie and my shirt. PS still paid full price for the meal not even a discount
had a retirement party at Bill's Bistro; wait staff was friendly and responsive, food was excellent and received high praise from guests. D.J. was …
Great food and a well run establishment. Wish they would train the Rochester store!
In reply to the review below this: my boyfriend and I were in the restaurant the whole time that incident happened. We sat 2 tables away and the blonde was our waitress as well. The table that wrote that review were rude to her from the beginning. She was a great waitress and had done all she could to give them great service, but some people are just too unhappy with their lives to please. A drink did spill on the man but only a line on his probably 5 dollar shirt. I would say karma was her best friend and he deserved it.
We were thrilled to have leo's coney in town and were eager to go once they opened. Of course, opening day was extremely busy -no doubt it would be, but the service was quite lacking in the organized/prompt department. Nearly every table was full and there were approx., 20 waitstaff in the restaurant...yet, we sat in our booth for nearly 20 mins before someone came over to get our drink order. Mind you, people that walked in after us were served first. Considering they were busy and opening day, we didn't expect for service to be so poor. Women who worked there were just standing around glancing at people looking lost. The select few, (maybe two-three) knew what they were doing. After asking for the same item nearly three times, sitting there for 40 mins, and getting our order wrong we were frustrated yet, understanding. The food, was decent, but skimpy portions at high prices. After paying and leaving, we thought we would give them a try again. This time, carry out. Order was undercooked, incorrect AGAIN and the girls answering the phones were just plain rude. When we opened the box, we were surprised to find several short hairs mixed in with the food. GROSS!! This will have officially ended my business with the new Leos's in Fenton. Already see the health inspector on his way and they haven't been open for 2 weeks!! Hoping they could get it right, but i was mistaken.
I'd say, "If you would like to experience it all; Mega is the place." Great quality and value. Not only is the service fast, its a high energy place that is ran like a well oiled machine. I would highly recommend it to family and friends.
Mega Coney Island in Fenton MI is the slowest drive through I've ever experienced.
Worst experience in a restaurant! Didn't receive all of my meal until last minute, entre was not worth the price and very bland. Everyone around us was complaining too!