What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
19920 Highway 99 Ste CLynnwood, WA 98036
These guys are great! They did a spring tune up on my trusty road bike, and it looks like new. Also fixed a tube. And they did it in less than 24 ho…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
great experience, highly recomended , friendly staff and reasonable rates, my car was completed on time as promised, a good auto repair facility is difficult to come by. good job guys
Horrible. Took my 2004 dodge dakota in because it was overheating. Alan told me it was just a radiator cap, so i bought one from the auto shop thats a couple blocks away and installed it. I drove from federal way to kent and then my car overheated! UNBELIEVABLE i then took it to buckys in federal way on s 310 st and pac. Highway. They replaced my thermostat, thermostat gasket , and my water pump. 3 problems that i had on my vehicle and pep boys couldnt find 1! DO NOT GO TO THEESE UNEDUCATED MECHANICS. The only good thing they had was the little waiting room. You guys need to fire some employees or start drug testing them.
Alan answered all my questions and got to work on my car promptly. Excellent customer service. I would recommend coming to this location.
I have had the worst experience my car would not start after replacing my engine and on and on too expensive the mechanics do not have a duagnostic machine even!!!! They suck rookies!!
So when I had my previous car I had the oil changed a couple times at Kim's. Not only did he never have a set price on his services, he had a terrible attitude and service. Last time I went I wanted to see about getting my brakes serviced, and he wouldn't even come out to talk with me. All he did was stare at me, and the customer he was helping felt the awkwardness and came out to talk to me instead. I have never gone back since that moment.Yesterday, my uncle went to Kim's through a recommendation to get his oil changed. He called and asked what the price of an oil change was. Kim told him it was $30. So my uncle went and after Kim had drained all of his oil, he told my uncle that the oil change was going to cost him $100. My uncle has a Toyota Sienna. $100 for an oil change is ridiculous, especially when he had quoted $30 over the phone. Since Kim had already dumped all the oil out, my uncle told him he would go buy oil and ask him to put it in, and he also offered to pay for the labor. Kim then yelled at my uncle and told him that he doesn't make much off of oil changes so my uncle should go somewhere else to get it done. Then he poured all of the dirty oil that was mixed up with other oil in the oil pan back into his car. My uncle had to go across the street to Jiffy Lube to get his oil changed right away. I am just out of words for this place. Not only does the place look like they don't get much business to start with, but Kim doesn't seem to want business. I would warn anyone from going to this place.
Awesome diagnostic guys and able to fix most anything!
No Pep at this Pep BoysI arrived at 7:50 am for an 8 am appointment to get a new spare tire on my rim. It took over 45 minutes and I was told my $39.00 tire was $89.00. The manager, Jeff Mack, repeated to me that the tire I asked for was an $89, Nika Vastera V346. I showed him the price on the Internet and he said the tire had been on sale and the PEP Boys website had not been updated. He gave me the tire at my originally quoted price of of $39., but no apology for the error. When I arrived home, the tire cover had not been reinstalled.
Chinese wholesale at its worst..... Stay far away from these people. Talk about getting america back to work... Badly constructed clothes for way to high a price.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.