Ok, so the food is messy. I mean, you can tell the guy who invented the menu was trying, but when you get a burger, dripping on arrival, and it's so bulbous you have to eat it with a fork, then I would prefer it be served on rice and called Asado con Arros. So, I order this pulled pork sandwich... only it's not a sandwich. It's like a flavorless burger, topped with a quite savory pulled pork and a delicious cole slaw that is well balanced. Basically, they took a pulled pork, then added a burger with no flavor, just because "America"... Here is the conversation, as I heard it in my head."Jimmy! What are you doin?!?""I was adding a fork.""When my grand pappie started this business, he didn't have a fork to his name. These pigs can eat this slop with their hands. We need to watch our expenses, and forks cost money. You wanna put Timmy through college or not?""Fine, Tony.""Jimmy!!! What are ya' doin?""What now?!?""We don't include napkins. Hell, we don't include bags! America was founded on the sweat and grease of someone's forefathers, and we are doing them an honor by sharing this grease with our customers.""Tony... you ate a lot of paint chips, when you were a kid, didn't you?""And what the hell is wrong with that?!?"(sigh)"Jesus, Jimmy!""If you wasn't my cousin...""Jimmy! What are you doing to those frys?!?""Garlic sweet potato fries, Tony.""No, no! First, we don't use any oil. That gets costly. Just grab some of this dollar store Parmesan, then toss a pinch, when use this dried garlic powder, and just a light tap. Theys will never know the difference.""Tony... you are either an idiot or a genius.""Hey!""Alright! You're not a genius.""Better."
Just ate there last night. Great service, and I loved the crab artichoke sandwich. Can't wait to go back. Wish I could get that sandwich in Kitsap County. House Chardonnay was good too.
I love the service here it is great actually as I am telling u this I am at black bear right now I love the chocolate chip pancakes here my awesome waiter is Virginia she is the best I am the booth by the door in the back to another room my name is brooke and I wish I could have Virginia all the time thank u Virginia for the awesome service today.
Do yourself a favor and take a trip to Pimienta. It's hidden behind a Brown Bear car wash but this hidden gem is worth every time of accidentally pulling into the wrong driveway. The food is always impeccable down to the last detail and the drinks are top notch. It is a bit pricey but that's because you're getting AMAZING food and supporting local business. Insider tip: keep an eye out on their Facebook page for their Tapas night !!
I ate at this restaurant for the second time last weekend and it was the most horrible service ever. It took a very long time for our food to come which I understood since it was busy. However what made it the WORSE was what I ordered was UNDER COOKED. I ordered the Country Fried steak breakfast. After I got my food and started eating it I noticed that the texture of the meat was very soft and raw like. I started to look at it which was entirely pink underneath the breading! My boyfriend who was sitting across from the table even noticed it looked raw like too. So I finally got the attention of my waitress and manager. Both agreed it looked under cooked and the manager sent it back to the kitchen. Not one of them apologized, all they did was send it back to the kitchen. So I waited again and still nothing came back. At this point I wanted to leave because I was feeling nauseous from the thought of eating some raw meat. As the manager came by I asked for the check and boxes. He offered to give me new eggs/hash browns but I declined. He got the boxes right away however after another 15 mins no check came. My bf and I got up to head to the front desk since no check arrived. We decided to leave all our food at the table instead of keeping it. At the front desk the girl rang up our total and the manager came over again. I told him no one gave us our check all he said was I thought some one was going to bring it to you. I told him no one apologized for the food being under cooked and this was the worst service I've ever had. So all we paid for was my bf's meal and our drinks. This was his first time there and I was asking him for MONTHS to eat there since it looked like a nice place to eat. I will not be back again. It was the worst experience ever.
Very disappointed with the Federal Way location. Poor customer service. Worst experience I've ever had at a Ram tonight. I've eaten at at least 4 of the locations & the Federal Way one will never get another $ from me.