Very Rude Staff!! Im not sure how you call yourselves Christians or how your are helpful in the eyes of the Lord. We called beforehand to stop by and drop off some furniture and the staff told us to come by. When we pulled up we were immediately yelled at by the staff with a No!! No!!!! No!!!!!. We do not accept wet furniture. The furniture was not wet. It had rained earlier but we waited for it to stop before we loaded it up and brought it to them. Then they tell us its to full to accept anymore furniture. WHAT????? We just called and you told us to bring it. On top of that their attitude was nasty and they are yelling at us. Not a nice voice saying Im sorry we dont accept that or Im sorry but we full. Nope just rude and nasty people yelling at you. Not very Christian like!!!! God doesnt like ugly!!! Do not donate here ever!!! Go somewhere else where they appreciate your donation and treats you kindly.
Dryer squeeked, called for a tech to be sent for repairs. 3 weeks after calling, still no contact from or sign of tech. Washer started to leak on week 3 as well. Tried to call the business again seeing as they gave a 1 year warranty on both. Called 13 times with no answer. Would not suggest EVER going to these people for any kind of used appliance. DON'T WASTE YOUR TIME OR MONEY WITH THESE GUYS!!!
I have purchased several appliances from Bragg Used Appliance....they have excellent service. The delivery men brought out my appliances the next day....my husband and I moved from Germany and the hospitality from Braggs is amazing! I appreciate the time they took to deliver to me...I appreciate the care of the appliance. They have excellent products and the customer service is amazing.A few months later, our agitator in our washer out. I then called and told the front office, a tech was out to my home the next day and fixed the problem in my home. I was very satisfied!!!
The one on Braggs have this scam artist and her husband her name is Naomi they sold me a broken tv they stole from my kids and she tried to delete the pictures of her job but I screen shot them. What kind of employees are hired at this place dope heads don't buy here theives are plotting out on your hard working money. I'm going over there with the police and I will take it all the way to court if I have to. I feel sorry for the owner untrustworthy employees
I got a refrigerator yesterday paid cash. They didn't tell me they didn't do refunds. told me it would be here today between 8am an 12. So I been calling all day they either don't answer or give me some excuse. So by 430 pm I told the girl I was coming to get my money back and they could keep the refrigerator. So I get there and he tells me no refunds I said they didn't say that and it doesn't say that on my receipt. He told me to call the cops so I did the cop said there's nothing he can do I have to take them to court. They said they were near my house but didn't know which one it was this was almost 5pm. So I told them to meet me in St pauls and I would show them the house. I call them 5 mins away he said it would have to wait till Monday and they are open 7 days a week!
I paid them $535 on a Thursday told them they didn't have to deliver it to me right away that I could wait til that Monday, I had my schedule clear waiting on them all day I received no call or nothing from them so by 5pm I called them 10 times no response I finally decided to take me and my two kids down to there business to figure out the problem well I get there and my washer and dryer hasn't even been loaded so I ask can I speak to the owner or manager they stated neither one was available so I ask well when will my washer and dryer is going to be delivered they said Monday they were still going to come out the reason they haven't came out was because they didn't have gas in the truck and that they waiting on there owner to bring the gas so they could deliver it I wait and waited no one showed I called the owner 10 times no response so I finally got a hold of him I explained everything to him he contacted someone to deliver my product that person text me and said we will not be able to deliver your washer n dryer today so I requested my money back he told me that has nothing to do with him this place is very unprofessional and inconsiderate
Bought a washer and dryer a year ago(6-2016). Had washer replaced after first week of purchase. Was satisfied with both appliances until the dryer stopped working (3-2016). Called for a replacement, and it took 2 days to get. Still was not working properly. Called again for a replacement and got another one that didn't work. In 8 days they sent 5 dryers and still I don't have a working dryer. The customer service is awful. Hard to get on the phone. The owner acts as if he just doesn't care. I would never ever recommend this place. Save your money. This from a Gulf War Vet. Sad sad situation.
If you want to be screwed over then by all means go to this company,I tried to support a fellow soldier but this company is so unprofessional and will make you have to come out of character to get something done,I have been calling about 6 times a day for 2 weeks for them to come look at my fridge but all they say is we are coming. I plan on reporting them to IG so military can't purchase from them anymore
I just recently came into the store because a friend recommended. I had searched different appliance stores for used wash machines at a reasonable price and quality. I finally found what I was looking for in this store. The store manager has the best customer service! I wish they did this all the stores. I definitely would recommend this store.
I have no reason to believe that after experiencing such horrible customer service, having our time wasted, and being lied to, that they will actually make good on their word, but after the 4th time of being told someone would fix our dryer (pursuant of their “warranty”), hopefully it happens today, Mon. Nov. 9th ‘15. I purchased a dryer at their Cliffdale Rd. location that stopped working the same day it was installed (Oct. 30th ‘15), so I called to have it repaired & they said someone would come the very next day. Waited all day & no one showed up. Called again the next morning & they said no one would be available until Saturday. Waited all day Saturday (called twice to see if they were actually going to show up) and after they assured me twice that someone would be there, yet again, no one showed up. Then I called this morning (Nov 9th ’15), & they asked that I come back to choose a replacement dryer. When my girlfriend showed up today with the proof of purchase ready to choose a new dryer, they told her they were not going to replace it because it would be easier to replace the heating element. How many times are we going to be lied to & made to wait for them to follow-through with service? Not once have they called to let us know they wouldn’t be able to make their scheduled repair date & the one time they claimed someone went to the house, we never received a phone call letting us know they would be arriving. You wasted my time, you had my girlfriend drive all the way up town, with the promise of a new dryer, only to be turned around & told to wait more. Bragg Used Appliance lacks professionalism & customer service. I will not be changing this review.