Before you read my experience, check out the 2 overall stars from everyone. That should spEak for itself. If the physicians are as bad as the staff here, then I know I've made the right decision to be seen elsewhere. Made an appt 2 months ago and came to their office today. Apparently, I had been rescheduled by mail because oddly enough, I received just a card with my name and a later date YESTERDAY. It had NO explanations or memo attached- nor did I received a call to inform me of the change. I think we are in the 21st century, are we not ? They might as well send me smoke stacked signals! What was upsetting was the receptionist's callous response when I arrived. Instead of working with me, she pushed me into taking the next appointment months out (which, by the way was picked willy-nilly without consulting me ) . FYI - I also work that day. When I told her I couldn't make that, her response was " you know that would push you until mid July , right ?". I had to reschedule all my patients at my office just so I could be seen here ; the DIFFERENCE though, is that my practice gives our patients ample time and appropriate notice. I will be making sure that our patients and my referring Dr. know about their inefficiencies and lack of service. Patients : if you value your time and want to be respected, don't even allow yourself to be aggravated by coming here
I have repeatedly tried to get my perscription filled and the office and doctor are quickly blaming the insurance company. Insurance companies are easy targets but it would have been a prudent thing to look into their office procedures or fax maching. Both my insurance company and my pharmacy are telling the the Dr.s office has not sent in the authorization. It has been over a week, several phone calls and one uncomfortable visit trying to get this fixed. The pharmacy told me I should go in and get the authorization personally and take it to them. Very unnecessary.
ma peener don werk 2 good. den dey ficks it. no moor grieeen goo fer me.