They left my car unlocked at my mechanics shop and left the key in the console, they were supposed to leave the key in the designated drop box. They hooked up incorrectly and tried to back off the truck without unhooking and bent the tie rod. My Mecanhic and I showed him the damage and he was hostile and stormed off not claiming any responsibility. This cost me $150.00 to fix. I think anyone can make a mistake, but it takes a honest person to admit it and take responsiblity. This does not make for good business! I will not recommend them to anyone.
From Business: Contact our Towing Company in Fayetteville, NC providing services in Tow Truck, Towing Service, Car Repair, Septic Services, and Auto & Car Repair Shops.
i was fortunate to have the owner of This fantastic company this morning ....In the result of being lazy i ran out of gas. then came a towing truck who said i will take you and your car to the gas free of charge . Blessing upon Blessing Truly a Angel sent from God. Very respectful and helpful wven informed me how to make sure my car was good after he dropped it.PLEASE PLEASE PLEASE PLEASE USE THIS COMPANY !!!!!!!!!!!
These people are thieves. DO NOT USE THIS COMPANY! My wife and I were in an accident and we both had to be hospitalized. When I was released from the hospital I went to their tow yard at Hornes Wrecker Service at 127 Joseph Street Fayetteville, NC 28303. The phone number is 910-484-1088 to retrieve our belongings. I was able to find my wallet and both our phones however my wife's purse WAS NO WHERE IN THE TRUCK TO BE FOUND. So I figured the police, paramedics, or the hospital may have it. I called everyone who could've potentially picked it up but NO ONE HAD IT OR HAD SEEN IT. Not even the police. Then I realized that my wife had her iPad in her purse and that it was turned on. I used Apple's "find my phone application" and I was able to geo-locate it to Hornes Wrecker Service at 127 Joseph Street Fayetteville, NC 28303. I had called Hornes Wrecker Service twice prior to geo-locating my wife's devise which was in her purse and they denied having or ever even seeing her purse. Inside her purse she had ALL HER identifications, her wedding ring, at least $200 in cash, a necklace, and the iPad which I was able to use as a GPS tracking devise in order to PROVE THAT HORNES WRECKER SERVICE STILL HAD MY WIFE'S PURSE! These people are crooks I am about to file a police report against them now. I am also going to post this story all over the web so that anytime anyone googles towing services in Fayetteville, NC people will know to avoid Hornes Wrecker Service at 127 Joseph Street Fayetteville, NC 28303. Their phone number is 910-484-1088. DO NOT USE HORNES WRECKER SERVICE IN FAYETTEVILLE, NC. THEY ARE THIEVES!!!!!
Excellent service, the driver that picked us up this weekend was awesome!
Don't waste your time. I decided to go here on the recommendation of a friend. Rob assured he could could finish the repair in a day,(dropped it off Thursday morning, finished by Friday afternoon) which is why we chose to go with him. Anyway, Friday evening rolls around with no contact. Still couldn't get ahold of him so I stopped by the shop on Saturday. The reason he hadn't contacted me back was because he lost my car keys in that trash heap he calls a garage and was unable to take the car off the lift until he had a duplicate key made. Several hours later, we finish our business and make arrangements to stop in again for a check up of the part and to have a duplicate key fob made. Can't get this guy on the phone for almost 2 weeks and when I do, he acts as if I'm bugging him for a service he promised. We agree to meet at 9 in the morning to have the key fob made. Not only does he show up late, but by noon, neither the key fob or his check up is complete. Again, avoid this place at all costs. And to add insult to injury, either him or one of his shady employees stole a TOMTOM from our vehicle that was locked in the glove compartment.