ABSOLUTELY horrible!!! The service is worse than that at McDonald's. There was a roach on a plate and my husband brought it over to the owner who killed it with her hand and tried handing it back to him to use. The food was over cooked and hard. We told the owner about
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I usually don't do posts like this but Mikoto's on Raeford Rd by Tractor Supply has upset me tonight to the point that they have lost my families business until they become a kid friendly restaurant. 6 in our party, 3 adults & 3 kids (ages 6,4,3). We placed our drink order. When it was time to place our food order, the waitress told us the only way to get our 2 girls a side of rice to share was for 2 adults to purchase an entrée & then they would charge a share charge of $5 for a side of rice that was only $3.25 as a side. (Rice is all that our girls eat from here anytime we have ever gone before). So I asked to speak to the manager. The manager came out & said that policy changed 4 weeks ago & that every seat had to order an entrée so we have gone from over paying for each side of rice by $1.75 to having to purchase a $10 kid's entrée. I told the manager that they don't eat anything but the rice & I was not paying $10 each for a bowl of rice. The manager said that once a child uses a chair & not a high chair, they r required to order an entrée. So, I asked for 3 highchairs & put my kids in them so they could get a bowl of rice. Within mins our 6 yr old became very sad & didn't understand why she was now in a baby's chair. This upset us even more. We could tell dinner would not be enjoyable so we asked for the ck for the bowls of soup because eating there was not worth her being upset about having to sit in the highchair & a new policy from management that is obviously trying to run away families with small kids. Shame on them! I guess that's why there was only one table with customers when we got there. So we went somewhere kids r welocme. CiCis & Sweet Frog.
Waiting almost an hour when we was told 20 minutes and other group where called before us. Then when food started coming out I was as eating my salad and got to the bottom of it and took a bite and spit out a piece of chewed up gum that was mixed in my salad... ���� Talk about disgusted!! I will never go here again. All they could do was offer my meal be free.
WORST CUSTOMER SERVICE! We tried to eat at sushi bar and waited 45 min while employees walked by w NO achnowledghment... 4 dirty areas and trying to get anyone's attention... eventually we had to just leave. This was our second experience there for and for being such a high end place we were extremely disappointed - and I have spent years working as a waitress and bartender. We are locals and will not be returning - and we will be warning our friends of the bad customer service. To top it off the hostess was chewing gum in the customer's faces... just unacceptable.
Worst service of any restaurant I've been to in Fayetteville. Ordered takeout, got home and tried to choke down the chewy and overcooked chicken, and was so mad off I drove all the way back to Kyoto Fantasy Express to get my money back. The lady at the counter refused to give me a refund, says I ate much of the food. Well no kidding!! I tried to eat it and couldn't. How takeout works is, you drive to pick up the food, take it home, and eat it. The food has to be pretty bad for me to drive all the way back to face some unpleasant manager who is too cheap to refund my food. I will continue to bad mouth this restaurant as long as they are open.
We have eaten here for years and always been quite satisfied but in the past several months the quality of the food has deteriorated greatly. We usually order the filet mignon and the last two meals we had were definitely not filet mignon and the meat was vile. We will not be returning.
The food here is disgusting! The worst asian food I've ever had. Mushy rice, soggy overcooked vegetables and unrecognizable meat. Just the smell of the food made me nauseous. The restaurant is also quite dirty.
The restaurant has greasy plates and the bathroom was a small disaster. Also a strong odor of bad veggies or meat or something. My stomach ached from the smell. Must have been after the remodel maybe? Was not impressed. Please look carefully at the food before consuming it.
It wasnt exactly to my wifes liking because of the food in the seats and the soy sauce tasted "old" on her food. She really doesnt like to complain about anything but she picked through it and so she ate what she could but she became sick on the way home. She honestly thought it was her tastebuds but so embarrassed. We may give it another chance someday...just not anytime soon.
Mikoto Express is ran poorly. Yesterday myself, my mother and a friend went to grab a bite to eat. Got to the register and was rushed to order, mind you there was no business inside but a family already seated. After we placed our order my mother noticed that the cook was on the phone and once he got off he went straight to the fridge touching food that he was about to make! My mother told I guess the manager on shift that she did not want him making her food until he washed his hands (which is usually what you are SUPPOSED to do in food services). The manager went and said sarcastically that "the lady isn't going to eat the food unless you wash your hands" the man looks at us and grins. Then the waitress (if that's what you want to call her) had bit of a sarcastic attitude herself and thought it was funny to repeat the fact that my mother made a big deal about her wanting him to wash his hands. It's very disrespectful and unprofessional to witness such a catastrophe like that. My mother usually always eats there on Sunday's. Probably won't anymore and neither will I!