I visited the office for the first time in two years yesterday. It was as if I had entered a completely different environment. The front office staff were friendly and professional. The entire facility has had a lovely face lift and was very clean. And the clinical staff were just as friendly as Dr. Jones himself has always been. Yes, the bathroom is still small. But I will gladly tolerate it to have a doctor and staff that I actually look forward to seeing!
2029 Valleygate Dr Ste 101Fayetteville, NC 28304
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From Business: Are you a woman who is concerned about her health? Women's Wellness Center of North Carolina is too. We offer the highest level of care because we care. We are ba…
The staff were all very nice. They explained each procedure and why they were doing them. I was anxious about going but I left with a smile.
i am 22 weeks pregnant. Have been seen by 1 doctor once. My 20 week appointment was messed up. They "FORGOT" to schedule my ultrasound which was already 3 days overdue and wanted me to come back a week later. 2 days ago i was calling them because i was having severe cramps. All that was said was "leave a message for the nurse". No answer. Called them a day later again because it got worse. "Leave a message for the nurse". Then i got told to go to the hospital because they dont have the necessary equipment. Well turns out that i've been having blood and bacteria in my urine and i am now on antibiotics. Thanks to cape fear valley obgyn, who NEVER tested my urine, i've been having this since a while which caused the severe cramping! RUDE and UNPROFFESIONAL!!!!
Terrible place to go!!!! Sham! !! Third pregnancy. I know what goes on at prenatal apts they do nothing. 30 weeks they did 1 urine culture at the beginning measured my belly one time. All new how I escaped my ultrasound at 20 wks Mt reply to which was ma'am I cine to the apts you guys schedule me for. Had a cough, fly line symptoms. Didn't listen to my lungs just told me it wasa lingering cough. Very rude staff not helpful at all even when just trying to geta letter to see the dang dentist. Horrible. Switched my care
Dr Brandt Wood is Very insensitive and detached. He's very rude and judgemental. He talks down you to like you don't understand things because you're not a Doctor. He was so cold hearted about my diagnosis of PCOS and unprofessional.
Nice place, pleasant doctors. The only issue I have are the waiting times. They make you wait in the main waiting room then take vitals and make you sit in a smaller waiting room with knees touching other patients. I honestly don't know how these pregnant women don't get worked up over that. After waiting at least an hour in this second waiting room, then you go to the room and wait for the doctor for at least 35 more minutes before being seen for 5-15 minutes and then put back in the knee waiting room and then paperwork to be seen again. Ultimately 3 hours to see a doctor for 15 minutes. Like I said , nice place, nice doctors, terrible horrible waiting times.
Really shocked at their lack of follow-through. I recently had diagnostics done and no one called back for results. I contacted their offices twice and was told the doctor would give me a call back and needless to say, that never happened. Very poor job.
I rate this office very poor. They have the worst customer service skills I have ever encountered. I would not recommend this location or office to anyone in need.
Agree with review below; except for the fact I really like Dr. Jones. However, his front desk staff is TERRIBLE. The all act like they hate their jobs and whenever I go in there, you can tell they could care less. They discuss your personal information out in the waiting room, they are very insesitive to your needs, and overall just hateful people. If I treated people like that I would be out of a job! I don't know what is in their water there, but their front desk staff has always been hateful for many, many years, dating back to late '80s. Fix it Dr. Jones, or you will continue to loose loyal patients time after time, such as myself!
This is the best OB/GYN in Fayetteville. I have been going to this practice since I was 18. It can be hard to get through sometimes but the care I have received has always been top notch. I recently had my first child and had great care in the doctors office and when I had my c-section in the hospital. I know quite a few people who have went to other OB/GYNs in the area and were so glad to switch to Womens Wellness. I recommend this office to everyone.