Absolutely NO stars....I have been to this salon 3 times in the past 4 days. This is to much time to be spending in a nail salon. I originally came(Saturday) in to get my nails done with my teenage daughter. We waited 45 mins to be seen, no problem it was a Saturday. We finished and left...oh I forgot to tell you we were not offered the complimentary pretzels, pistachios and a beverage. I returned on Monday to get a pedicure. The young man that did my feet didn't speak any English. (I didn't have a real problem with that) He did not do a very good job....so I asked if he could clean around my big toes and he told me that I didn't request the deluxe pedicure. Really!!! That's apart of a normal pedicure. Long story short, the young lady they sent over (because he couldn't understand me) to finish polishing my toes. Picked up the tools and started to finish my pedicure. She said "he's not done with the pedicure why is there polish on your toes" I said my point exactly. She fussed a little bit and finished up my toes. I was not upset because she was very polite and saw and corrected his bad job. (I even tipped her.) By Tuesday afternoon I noticed that my nail was starting to bubble and then peel off. So I came back to get it fixed. When I came in I was told by the much older man that works at the desk (not sure if he was the owner) that I had to wait for the person that did my nails to get finished and she would fix my nails. (30+ mins) I asked if there was someone else that could fix them. Yes, by then the gel polish had start to come off on 2 more nails... so now I have 3 nails that needed to be repolished. The older man started to feed me a "Bull S story " he said that "she was the only one that could fix it".... Really??? There are at least 10 people sitting in this shop that were do nails and he's trying to sell me a flat out lie saying that they all dont know how to do gel nails. Again, Really???? That says a lot about your establishment "Mr."(I know he's reading this because I mentioned that I was going to submit a review) if this is true which I dont believe he's not a very wise business owner, because he employs people that are not fully capable of doung their job. This is a nail salon that's what you do "NAILS." I saw at least 5 people come in the shop after I did and they didn't all have appointments. I will not be visiting this new nail salon with "OLD LIARS" ever again!!! You do the math 2 people twice a month gel nails w/designs and a pedicure=-$000.00......you just lost 2 more customers. The Old liar doesn't know that "Customer service is everything!!!" If you want people to continue to do business at your nail salon, you should consider being a Better buisness man and lead with telling the truth......remember that honesty goes a long way but a lie is just the beginning of deceit. That older man does not have an ounce of integrity(smh)....and more of the same will start to happen if he doesn't start to focus on the customer and what’s best for them, as well as working on making customer service the best they can. When customers have a bad experience the business pays for it sooner or later.
This girl rocks! I have been in Fayetteville for a few years now, and must say I was pleasantly surprised with her outstanding service and amazing p…
The service was terrible. I almost passed out and asked the lady if they had water she said no then when I lost my color in my face she told someone to get a water for me. They don’t clean their pedicure bowls after each client. They don’t lay towels down when they do someone’s nails and wipe the table off with the same brush they wipe clients hands off with. My nail broke the same exact day I got it done and went back the next day and they tried to charge me. I would not recommend this place to anyone.
Wonderful!! I’ve been coming here for years. They have the most friendly staff. Relaxing and friendly atmosphere. You will be very satisfied with their service. Highly recommend
Love this salon have been going for years and never had any problems friendly staff and very professional will not get my hair cut anywhere else
I've been a customer for approximate 8 months now and I keep going back! Awesome nail tech. If you want personalized service, this is the place to go.
Katie does an awesome job with my eyebrows. She remembers my sister and I every visit which makes it the visit more personal. She is the only person I let touch my eyebrows
I know it's Good Friday, & it was busy, but to wait patiently for an hour & then get skipped by everyone else that was waiting behind me was unacceptable. If I have to complain to get service, then I don't want service from you.
At Friends B Family Nails you are welcome to sit, relax, enjoy. In a environment that is customer service centered with hand accessories available too.Their hours of operation are 8am -11pm everyday while under construction.The Grand opening will be announced at a later time. Text to book 24/7 (910) 759-1356
This Lisa P chick ⬇️ who wrote the previous review is way off base. Lady, I was there the night you walked out without paying!! How do you even know what you had done to your feet? You (and your loud obnoxious mouth) were too busy on your cell phone blabbing crap to someone about how "I buy whatever I want. If I see something and I like it, I buy it...she's just jealous!" Everyone in the shop heard you. And you didnt offer to pay Tina $20, the cop MADE you pay it AND sign an agreement to never enter the shop again or you will be arrested. Not only are you a thief, but a liar!I have been going to TinTin nails for almost 3 years now and have always had a pleasant experience and top quality work done on my nails.
Do not waiste your time at TinTin nails. First of all, they do not employ enough staff to take care of customers in a timely basis. You have to wait EXTENSIVE periods of time to get service, and then on top of that, they treat you very rudely. I was getting a pedicure that I had to wait a half an hour for, and the technician did not massage my legs or use the razor handle to remove the dead skin from beneath my feet. She went straight to the pumice stone to smooth, without removing the dead skin, first. I sat there with my feet left in the water for about 1/2 an hour, I finally decided to ask the technician if she was gonna finish my pedi, esp, since she was engaged in giving another paying customer their full pedi massage. The tech didn't speak English well, so I ended up asking the manager, Tina.Tina got very nasty with me and told me that my service was complete. I tried to explained to her that the tech did not give me a leg massage, nor did she remove the dead skin from under my feet before she used the pumice stone. Tina's answer was, yes, she did, you are through. I don't know where this rudeness came from, so I got up to pay and she wanted to charge me the full $40 for simply getting my toes painted, without the removal of dead skin or the leg massage, which is part of the pedi package. I informed Tina that I was only willing to pay her $20.00 because I only received half of the requirement of a pedi service. Waiting for a long time, partial work, and nasty attitudes was all I encountered, thanks but no thanks. LOUSY LOUSY LOUSY DON'T WAIST YOUR TIME!!!!!